1st Franklin Financial Washington Rd, Augusta

1st Franklin Financial Reviews

• A

  Aliyah Straker
  5

  1st Financial is amazing compared to any other loan place I’ve had spoke to. It was a fast and easy process & Kia and Tiffany made it go easy & very smoothly for me. Big Thank you to them.

  Response from the owner

  Hey, Aliyah! We are so grateful for your awesome feedback! Thank you so much for taking a few moments to let us know how we are doing.

• T

  Theodora Stevens
  5

  The ladies here at 1st Franklin helped out when I needed it the most. They are fast and efficient.

  Response from the owner

  Thank you for taking the time out of your busy schedule to leave a review for our Augusta team.

• R

  ROBBIN WARTHEN
  5

  My experience at this location was outstanding and if you’re in need of a loan I would recommend them for you and tell them Mr Warthen sent you.

  Response from the owner

  Thank you for recommending us in your review! We’re glad we made your experience with us a great one.

• K

  K Nip
  5

  Great service!!! Easy payment plans to be able to pay loan off.

  Response from the owner

  We are very happy you choose to do business with us!

• P

  Paeton Harris
  5

  Outstanding Service! They Helped Me So Much Will Definitely Be Back

  Response from the owner

  We are so happy that we could help you, Paeton!

• K

  Kristina Beasley
  5

  Quickest process ever…..I love Tiffany and Kia

  Response from the owner

  Hello, Kristina! We appreciate your business and value your feedback!

• t

  tracey bell
  5

  First Franklin is a wonderful company to do business with. Haley is very customer service driven and always ready to work with you. I can't imagine working with anyone else for my financial needs.

  Response from the owner

  From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. Thank you so much for taking a few moments to let us know how we are doing.

• v

  victoria Williams
  1

  They are ok until you don't pay them and they want you to go to jail. Once I pay them off I will never work with them again since they try to put me in jail

  Response from the owner

  Hello, Victoria. If you would like to further discuss your experience with someone from our Corporate Office, please contact our Quality Assurance Department at 1-800-700-7943.

• K

  Kiki A
  1

  I don’t know the one lady that works there but she is indeed, very rude & interruptive.

  Response from the owner

  We would like to apologize for your negative experience with our Augusta office. We’d like to hear more about your situation to see if we can make things right. If you wouldn’t mind giving our Quality Assurance Department a call at 1-800-700-7943, we’d love to speak with you.

• E

  Eddie Brown
  5

  The staff bent over backwards to help me. I would recommend them strongly to anyone wanting to apply for a loan. I am referring to the branch on Washington Road. They really do care about their customers and I have had a pleasure doing business with them and will continue to do so.