Zip Loan W Tremont Ave, Charlotte

Zip Loan Reviews

• A

  Alabaster Salon
  5

  Thanks for all your Help in the Set up , Training , and continued Support. Has been a Blessing for our Clients. Thanks we are excited to continue to Grow w ZIp Loan

  Response from the owner

  We are excited as well , reach out if you need anything.

• J

  Johnny Capps
  1

  VERY bad customer service from Joe Toth!! We actually was doing ok with the finance methods we had in place when we were approached by Zip Loan, but we were open to hearing them out and trying something new. We were told up front that our business was going to boom with these new lenders and we would not have to use the others that we were using anymore. Everyone was going to get approved and we were going to make killer money!! Well, I guess we should have seen those statements as red flags and sent him packing!! But we didn't and we gave it a try! Well as of today, we have NOT got one single customer approved through any of the finance companies Mr. Toth provided to us...NOT 1 customer!! After awhile of complaining about this to him, we decided this company was just not going to work for our company and talked to him about getting us out of our contract and he agreed to do that if we gave it 2 more months, we did better than that...we gave it several months with no luck!! So, when we called Mr. Toth back after about 4 or 5 months, we told him we were sorry it didn't work out for us but we were ready to get out of this contract as we all had agreed upon, but Mr. Toth was very rude and changed his tone about holding up his end of the deal. That was in September, so here were are now in November and he will not respond to my emails and has not called me as I have emailed him and asked him to. My business is now being sent collection letters from the leasing company and threatening to send to collections if the balance is not paid in full in the amount of $4700. I have paid this company over $130 every month, on time as with any other bill I have to pay. I have never been late on any bill nor have I ever not paid my bills. I had to give a star, but wish there was a negative star because that is what they would have gotten. I am not so much mad at this company, as I am with the guy they hired, Joseph Toth, he is very rude and has strung me along for long enough, I am now resorting to other avenues. Do not trust this man, he will lie to you to get you to do what he wants, and has even told my manager that the customers that have applied may have lied on their applications and he would check into it, but he has never got back to her on what happened for them to all be denied!! This has been my experience with this man who works for the company, Zip Loan as I have read the other reviews as all good and I wish I could have said the same things you guys did, but this is the truth. Maybe the other reviewers did not have to deal with him.

  Response from the owner

  Thanks for reaching out to us! FIRST sorry for any misunderstandings glad we could address your concerns and any misunderstandings. We certainly take customer service very seriously and apologize. Second, glad we could clear up some things and we are waiting for your recommendations. We are happy to help in any way possible. Look forward to your resolution. Each lender does have requirements. As far as Mr. Toth, he has addressed all these items several times, and he is not the agent of record on the account, only came in to help you offer terms to customers. Is it fair to publicly defame someone and slander someone who never signed you up for services in the first place? He was simply helping you? I'm certain we can help resolve any differences you might have.

• M

  Motorsports On Main
  5

  Team really Helps with Customer Service , Cant Believe How easy it was to offer terms to all our customers,. Great approvals , Really helped our Business Sales

  Response from the owner

  Thank You Glad We Could Help , Grow With US

• C

  Concord Engines
  5

  Thanks for The Training , Really Has Helped us and Our Customers. It really is the new way to do business ! Looking forward to growing with you this year!

  Response from the owner

  We are pleased that we could help. Let us know if you need anything.

• A

  American Auto Transmissions
  5

  Helped our Business Grow Leaps and Bounds , Would recommend to anyone looking to help grow their business and help customers with terms.

  Response from the owner

  Glad we could Help Looking Forward to A Great Year.

• C

  Craig Dowler
  5

  Excellent Service , Programs have really helped our customers and Our Bottom Line !! Zip Loan Thanks for helping

  Response from the owner

  Thanks We Hope you enjoy the new product , let us know if you need anything we are always here to help.

• D

  Dukes Automotive
  5

  Awesome Service , Helped our Sales Tremendously , Looking Forward to a Great 2020 !!!

  Response from the owner

  Thanks Look Forward to Servicing you, Lets us know what we can do to Help !

• A

  Arthur Boykin
  5

  Great partner. Helped us help customers. Great service white gloves!

  Response from the owner

  Arthur it was a pleasure. Thanks for starting the journey

• 4

  4 Seasons
  5

  Really helps our Business and Our Customers , Thanks Zip Loan Team

  Response from the owner

  Thanks For Taking the time to let us know we are doing things the way we planned

• O

  Offroad Outlaws
  5

  Excellent Service , Helped US with great programs

  Response from the owner

  Thanks Offroad for the wonderful review of Zip Loan. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!