Y-12 Federal Credit Union Lafayette Dr, Oak Ridge

Y-12 Federal Credit Union Reviews

• R

  Randall Burchfield
  5

  Smiles, helpful people, treating each others with respect... Gee, nice to see someone figured and old fashion concept and how it is still the best way to do business. Keep on keeping on!

• C

  Cathy Satterfield
  5

  I love banking at Y12 Federal Credit Union because the teller treat you like family. They know you by name and always say Is there anything else, I can help you with.

• K

  Kristi Pearson
  5

  Y-12 does such a fantastic job and the access to online banking and mobile apps make it super simple to keep track of all of my finances.

• R

  Random FPV
  5

  Great experience, only took a few hours to get approved for a loan and making a purchase with the funds on the same day! Jenifer at Oak Ridge and Robin in loans dept did excellent! Chris

  Response from the owner

  Dear Random , Thank you for the 5-star review and the great comments! We are glad to hear that you had a WOW member experience at Y-12 Federal Credit Union. As we pride ourselves on providing superior member service, it is great to hear we are following through on that promise. Once again, we thank you for your business and if you would like to share additional feedback or details on your experience, please contact us at [email protected] .

• M

  Melissa Brown
  5

  The Hardin Valley branch is a wonderful branch of Y12 to work with. They are so friendly, caring and personable!

• D

  Darla
  5

  Y-12 IS THE BEST BANK! Period! Always exceptional customer service. Great services, secure and no fees!

• T

  Travis Van Norstran
  5

  Always a pleasure to do business with. Great communication in every aspect.

• J

  Jerry Lambdin
  5

  Drew was great and easy to communicate with for my auto loan! I have been a Y-12 customer for many many years, but this was my first loan experience with them. That was a mistake. I should have worked with them long ago!

  Response from the owner

  Dear Jerry , Thank you for taking the time to describe your recent visit! We are glad you had such an awesome member experience at Y-12 FCU as we pride ourselves on providing exceptional member service. We invite you to contact us at [email protected] with any additional details you wish to share. We really do appreciate your business and look forward to serving you again soon.

• M

  Marci Janecek
  4

  Knowledgeable and friendly staff with good customer service

• S

  Skyler Davis
  5

  Y12 has great rates for auto loans and they also help younger people get started with auto loans as well!