Y-12 Federal Credit Union Kingston Pike, Knoxville

Y-12 Federal Credit Union Reviews

• E

  Elmer Harrill
  5

  Always smiling faces and friendly people at the Farragut branch of Y-12. Never have to wait. Been going here for years. Never a bad experience.

• B

  Brad Watts
  5

  Great financial institution!!! This is the reason I trust them with my money.

• C

  Charity Stanley
  5

  Jessica Hughes (Dixie Lee Junction Branch) knowledgeable and compassionate when helping me establish an account for my memory impaired aunt. I would definitely recommend her for any one who opens an account at Y12!

• C

  Constance Wilkinson
  5

  The employees at Y12 are always ready serve you. I have been going there 10 plus years to many locations over the whole area. The employees have been friendly and helpful. Thank you!!!

• M

  Mary Lisa P
  5

  The tellers are very friendly and helpful. I love going to the one at the Dixie Lee Junction.

• B

  Brian D
  5

  Holly and Teresa handled a matter for me with professionalism and urgency. Their work and knowledge is very appreciated and is why I will continue coming back. My relationship with y-12 was tested late 2019 but that particular issue was with a different dept. and unrelated to this local branch. This team is so good that I will overlook the previous issues I had. Thank you!

  Response from the owner

  Dear Brian ,<div> Thank you for the 5-star review and the great comments! We are glad to hear that you had a WOW member experience at Y-12 Federal Credit Union. As we pride ourselves on providing superior member service, it is great to hear we are following through on that promise. Once again, we thank you for your business and if you would like to share additional feedback or details on your experience, please contact us at [email protected] . </div>

• j

  john malone
  5

  Best Credit Union in town. Beats every bank I have ever used too.

  Response from the owner

  Dear John , Thank you for the 5-star review and the great comments! We are glad to hear that you had a WOW member experience at Y-12 Federal Credit Union. As we pride ourselves on providing superior member service, it is great to hear we are following through on that promise. Once again, we thank you for your business and if you would like to share additional feedback or details on your experience, please contact us at [email protected] .

• T

  Tamela Woolsey
  5

  I have never had a bad experience here. I have always found these people very kind and helpful. I stay with this bank because of the customer service. It's a little further to drive for me but it is worth it.

  Response from the owner

  Thank you, Tamela, for taking the time to let us know your experience with us! And thanks for driving a little further! :) With your positive experience, please refer us to your family and friends for a chance to receive up to $75! Using our Member Referral Reward portal, you can easily refer your friends and family to open a new checking account and/or loan and earn rewards for doing it. Get started today! https://www.y12fcu.org/member-referral-rewards/

• T

  Tom Watkins
  5

  Most helpful crew I have ever had from a bank, always very kind and helpful.

  Response from the owner

  Hello Tom . We are happy that you've had a WOW member experience with us! Have an amazing day!

• S

  Sylvia Lawhon
  5

  TREATED AS AN INDIVIDUAL ,EVERY ONE LIKES TO RECOGNIZED ,IT GIVES THEM A WARM AND FUZZY FEELING .

  Response from the owner

  Dear Sylvia, Thank you for the 5-star review and the great comments! We are glad to hear that you had a WOW member experience at Y-12 Federal Credit Union. As we pride ourselves on providing superior member service, it is great to hear we are following through on that promise. Once again, we thank you for your business and if you would like to share additional feedback or details on your experience, please contact us at [email protected].