WV Jewelry & Loan LLC Holland Ave, Westover

WV Jewelry & Loan LLC Reviews

• M

  Michael Backus
  5

  Long time gun fan, first time gun buyer. They had quite a good selection of handguns available when I went in and the Taurus 1911 .45 ACP that was $200 off retail really caught my eye. The staff made the buying process absolutely effortless! I fired 100 rounds through the gun on the first day and it didn't jam- a great start! The gun was easy to break down and clean and upon further inspection everything was indeed good! I would highly recommend this shop if you're in town for a solid deal. I'm very pleased with my purchase and the start of a new hobby, which will be competing against my existing hobby of large, gasoline-powered radio controlled model planes.

• H

  Holly Lyn Nicklow
  1

  Customer service was very rude.. I went here one other time and dealt with i believe she was an Italian woman and a guy and I had a really good experience with them. They we're really nice to me, and super helpful but this time, the lady with pink hair came out and interrupted them and was shockingly rude!! She judged me because of things another person did a long time ago. I liked this place and the people up until how I was treated there today. Ive been a loyal customer here for a while now but today She made me feel like I wasnt even a person worth respecting. Im still in awe over how disrespectful that lady was to me. I will never be back there and I recommend you don't go either. Unless you want to be treated and made to feel like you are less than them.

  Response from the owner

  As I told you when you were here, you were attempting to pawn items that had obviously been altered and you were with a person on our do not deal with list because of prior stolen merchandise. For these reasons, we are unable to do further business with you. So, you are right, you should not come back. Attempting to pawn 6 chainsaws in less than 5 months time seems a bit excessive, especially considering your age. I am the lady with the pink highlights and I am the owner.

• A

  Aaron Stavrakis
  5

  This place offers fair prices it seems, brought my old phone here to sell and they gave me way more than my carrier was going to give me for trading it in. Checked out some guns while I was there and they seemed reasonable

• J

  Julie
  1

  I used to deal with them in the past on guns but I don't anymore the want 3 times for used and u can go to Wal-Mart or keyland pawn and buy it new and save hundreds that's what I did but the attitude towards people from the owner and the guy in there is awful they will try to make u look stupid only if others are in there to hear it iv seen it happen many times I'm sure that's why most of the time people just go to keyland or Wal-Mart and I don't blame them the most unprofessional place and godly overpriced place I've seen yet but hopefully people read the reviews before going in

• W

  William Cook
  5

  Haven't had any problem with them. Have something currently in pawn with them now actually. I've never had an issue and I've used them at least 5 times.

• S

  Steven Morehead
  5

  Honest pawn shop. They treat you very fairly. Good customer service.

• N

  Nerd Rage
  5

  Excellent service! Very helpful and polite. I recommend you stop by and support these wonderful people!

• N

  Nichole Flowers
  5

  Always good to me when I need a lone on my tools thanks so much A+