Wright-Patt Credit Union 10th St, Wright patterson Afb

Wright-Patt Credit Union Reviews

• A

  Al Aggie
  1

  Turns out that my account was closed for inactivity..they charged inactivity fees until there was no more money to charge account and account was then closed. Initially they said all i needed was $5 dollars to keep account open. Turned out to be not true. Was not informed and now they tell me they cannot reimburse me because account is closed and money has been given to the state. Wow. Update..16 Jan 2021...i email the address below and i still have not been contacted. Careful with this bank...just when you think your money is safe with the bank...not true in this case...i feel i was robbed.

  Response from the owner

  Hi Al, I'd like to connect with you over the phone to investigate this incident further. Please email [email protected] with your full name and phone number, and we will call you back shortly. As a reminder, please do not post personal or account information here on public review pages.

• J

  Jeff V
  5

  Due to location and hours of operation (opens at 0800!), this branch is super convenient for Area B customers. Had to get used to the teller-less, drive up customer experience kiosks, but now find them quicker and more efficient for most simple transactions. Thanks WPCU!

  Response from the owner

  Thanks for the feedback and 5-star review, Jeff!

• C

  Cody Hack
  4

  Go to the bigger locations to open account. 4 people work here only one opening accounts. Took 40 mins to open a basic checking account. Other than that it's good.

  Response from the owner

  Thank you Cody, your feedback helps us to continue to improve our member experience. We also provide convenient resources on our website, including ways to apply for accounts, loans, and credit cards. https://www.wpcu.coop/become-a-member

• K

  Kimberly Morick
  5

  My all time favorite bank! I'll never go anywhere else.

  Response from the owner

  Thank you Kimberly for the 5-star review and thank you for your membership!

• K

  Kay Smith
  5

  It's a nice place, and adds onto your account the longer it's open.

• S

  Suzie Braslins
  1

  Terrible customer service. Tellers dont even understand the basics of check endorsements