Western Security Bank Reviews
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Selene Ramirez1Honestly I gotta say I'm very disappointed with this bank. Recently I opened up a new account, I've had an account with them in the past and I tried going in this branch to possibly get a credit card because I needed help with putting down a security deposit for a new place then paying full rent on the first. I believe it was Candace with red hair in the front that wasn't helpful at all and didn't seem too sure of what she was doing, she explained she couldn't log in to get me a credit card and then proceeded to say it would take 2-4 weeks to receive approval for a credit card and didn't give me other solutions to help my situation so I decided to leave since she was really disrespectful and not helpful at all and I called a different branch and they explained I could get approval for a loan the same day so I waited for a lender to call me back to get the info to approve me for a loan which I only needed 1000, they told me their minimum was 2500. So I decided to apply and it came back declined because I have other car payments and rent to pay. Although my credit score is great and my payments history is also wonderful they can't even help out their customers when it's really needed. I have to say this is extremely disappointing and I had to go to a credit union to get help and I was approved by the credit union. Also they charge 5 dollars for a cashier's check.....won't waive it like most banks when you're a customer with them. So I'm sad to say I'll most likely be closing the account soon.
Response from the ownerSelene Ramirez - We apologize for your less than exceptional experience with our bank. It is our expectation that every customer be treated in a respectful manner. Thank you for brining this to our attention. It is very much appreciated as it shows us how we can improve.
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Scott Grasse5Kelly Duray and Hope Headlee in the Mortgage department are absolutely fantastic. They are very knowledgeable, quick to respond to questions, and Kelly went over dozen's of different loan scenarios for me and helped lead me to the right option for my situation! Also their fees and rates were extremely competitive, I checked many different options and they provided great terms right off the bat! I would recommend Western Security to anybody who is in the market for a mortgage!
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Joe Nightengale1Multiple rude employees, extremely long waits and beyond horrible customer "service" skills, especially stephanie. They need to retrain or hire new employees that value the customer. I really dislike this location but I am forced to bank here due to a business account. Less then 1 star
Response from the ownerJoe, we are so sorry to hear that your experience with WSB has been less than exceptional. We would very much like to visit with you about your experience. Please contact our branch manager, Scott at 406-238-8150 to discuss how we might serve you better.
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Fahna S.5Western Security Bank is the BESTEST bank in Billings, Mt. If you have any problems go into any branch, the employees are friendly, jump in to help solve the problem, and arent rude to people like they lost their manners like other banks. Will recommend Western Security to everyone I know.
Response from the ownerThank you so much Fahna for your kind review and for recommending us.
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David G1As a business, time is valuable. When it takes 30+ minutes, not just a 1 time incident, to make a deposit in the commercial lane it makes me want to considered moving my account.
Response from the ownerDavid Guzman - Thank you for taking the time to leave a review. Feedback like yours gives us an opportunity to improve. I apologize that our service at this location has been less than our best. We are actively exploring ways to conduct transactions more quickly in that drive up. It appears that we do not have your phone number but welcome a call from you if you would like to discuss this situation further. The number is 406.238.8158. Thank you for hanging in there with us.
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Paula Simcox5Christina Garza was professional, fast, and helpful in handling two loans for our family. Super customer service from start to finish!
Response from the ownerPaula Simcox - Thank you for your recent review! We will share your kind words to Christina.
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Toni Reicher5Carson and ana are so awesome at western security on king. You guys rock
Response from the ownerToni Reicher....Thank you so very much for your kind words. We appreciate you!
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Kay Kepferle5It is a great place to bank the people are so nice .I would recommend it to anyone who is looking to do future banking .
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Martin Heinz5Shawnee,Liz nice to talk to. Stephanie is my favorite.
Response from the ownerMartin, thank you for your kind words!
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bless love2seriously frustrating how slow the drive through is... I'm always waiting twice as long as any other location
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FAQs
1. How Can I Contact Western Security Bank?
You can give them a phone call through this phone number +1 406-238-8150. You can also search through their website and submit the loan request form online.3. What Are the Steps to Get a Loan at Western Security Bank?
To apply for the loan you want, you can search through their website and submit the loan request form online. If you are searching for online payday loans, you can turn to our platform for more details.5. What Happens if I Fail to Pay Off My Loan?
You may consult with your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Location Of Western Security Bank? How to Access This Site?
Western Security Bank is situated at 2675 King Ave W, Billings, MT 59102, United States. You may check out the map and find the most convenient way to access it.4. Is Western Security Bank an Agency or a Lender?
Western Security Bank is a Bank. To make your lending process smooth and quick, we get you connected with a large network of trusted lenders over the internet. You can visit our platform to get a fast personal loan with no hard credit check.6. Does Western Security Bank Offer Loans for Bad Credit?
Yes, but if you want to boost your possibility of getting approved, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.