West Branch Valley Credit Union High St, Williamsport

West Branch Valley Credit Union Reviews

• F

  Fox Frenzy
  2

  Passed off their lending servicing to a 3rd party. They don't answer phones or return calls. Been trying to refinance for several days and can't reach anyone to help. Better off taking your lending needs elsewhere. Bet the first minute you miss a payment, though, they'll have an entire army eager to speak with you.

• T

  The Dev
  1

  This bank is in the stone age. No support other than office hours . My card was flagged while on vacation and I have no recourse other than to wait 2 days for the single office to open again. Great to have for savings and the employees are generally helpful but think about when you need your money most and you can't get in touch with anyone for multiple days.

• C

  Catherine Redden
  5

  I am very pleased with all of the service I have received from WBVFCU over the years I have been a member. Their staff are very dedicated, know their jobs well, and help me feel comfortable. Keep up the good work!

  Response from the owner

  Thank you very much for your 5 star review and kind words Catherine! We really appreciate it! Thank you for your business and we look forward to serving you for many more years to come! WBVFCU

• A

  Amanda Davisson
  1

  Actually I am a member... you refuse to change my name after I got married, stolen money from me, I have gotten cussed out by workers, you have refused to give the title to the dealership that bought my car and many more. You have made my life completely unnecessary stressful.

  Response from the owner

  Thank you for your review. We are disappointed about the star rating we received since you are not even a member here at WBVFCU. If there is something we can help you with please reach out to us during our normal business hours and we would be more than happy to help! WBVFCU

• J

  Jordan Kinley
  1

  it was once a five, until my card didn't work on BLACK FRIDAY!! I was just trying to buy my grandmother a gift for Christmas, and it did not work. I am so angry. I called their number and their system is closed down for some odd reason.

  Response from the owner

  Thank you very much for your 5 star review Jordan! We really appreciate it! Thank you for your business! WBVFCU

• C

  Chip Derr
  5

  I have been a member for decades.. I can't understand the negative reviews.. The credit union and the employees have been top shelf for me....

  Response from the owner

  Thank you Mr. Derr for your kind words and long term membership! We really appreciate that!!! We try our hardest to be the best credit union around and serve our members the best we can. Thank you again! We look forward to serving you for many, many more years! Cordially, WBVFCU

• R

  Ruaaell WHite
  5

  Excellent service and a long time customer