Wells Fargo Home Mortgage S Us Hwy, Southern Pines

Wells Fargo Home Mortgage Reviews

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  Naomi Aschliman
  1

  How unfortunate that they do not answer the phone!!!! Some guy give a message that this is not the right number. However, Mr Slick does not give out their number. I have tried calling the number in the moore county phone book..to no avail. I have called the local Wells Fargo Banks and when I press current mortgage they transfer me to a site where non of their questions pertain to me. I will never ever talk to them again. Stick with First Bank...they answer their phone

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  Amy Stewart
  1

  IF YOURE A VETERAN, DO NOT USE YOUR BENEFITS HERE!!!!! I purchased a home whil on active duty. A few months after leaving active duty, hurricane Matthew caused damage to my home that I was having trouble repairing and it cause me financial hardship and I called and spoke to Aaron Inmhoff(spelling) and he said I was covered under the natural disaster hardship for the incident. He also told me that it would put my loan on hold until I could make the repairs. I asked why that meant and he said it meant I would NOT accrue any late payments until the repairs were made. It took me quite a while to recover from the extra debt that the hurricane caused, and I kept him up to date in this. I attempted to make a few payments, but was denied because they weren't the full amount, even though he had insisted I could do so. Eventually, I was contacted and told they were pursuing foreclosure. I called and spoke with a different agent and explained to her how I had been lied to. Turns out, the whole time my account was racking up late payments to the point where it would be impossible for me to bring the account current in the time they wanted. BIG SURPRISE! So, she agreed to do another review on my account. I was told they would let me know by the middle of August. I lost track and had NOT received one single phone call or piece of mail letting me know the outcome. Instead, today, I find the foreclosure document taped to my front door, which is completely tacky and immature, and they've filed without saying anything to me or giving me any options but this one, which benefits them so they can make a profit off the back of a single mother veteran who they assured they would do everything they could to help. Bottom line, Wells Fargo is the same as they've always been....evil, money hungry and they couldn't care less about who they hurt in the process. Nothing is lower than to take advantage of our veterans. Take your business elsewhere. I'm hoping that the VA takes my story to heart and ends their busines with these predators.