Wells Fargo Bank Main St, Plantsville

Wells Fargo Bank Reviews

• D

  Diva Nails spa
  5

  Staffs super helpful with your needs. Special Store manager excellent , she is very good ! Been with Wells Fargo bank over 15 years and I’m never disappointed with this location. Thanks Wells Fargo .

  Response from the owner

  Thanks so much for the kind words and your continued business with us. I'm so happy to hear you enjoy visiting this location. We appreciate your feedback and hope you have a great rest of your day! -Nick, Wells Fargo HL Social

• C

  Carrie Ann Tremblay
  3

  Tried the mobile deposit because of the holiday, a little heads up funds not available until monday or tuesday even though I did the deposit before midnight New Years Day. I understand it's a holiday, however it's a local check from a bank close by, very disappointing, I wont be using this contact free deposit ever again since my first experience was so negative. I have been a customer of Wells Fargo for 8 years. Live and Learn I guess I'll do a little driving in a pandemic and pay one bank to cash the check and deposit the cash in Wells Fargo,I just dont have the funds to wait until the check clears.

  Response from the owner

  I can understand why you're frustrated about the hold on your check. To ensure I can forward your concerns to the appropriate team, please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• S

  Susan Powers
  5

  Since the lobby is closed you are only working with tellers. They have not the most helpful and on occasion down right unfriendly. Today however we met with a banker and she was top notch. Makes up for everything else. She took exceptional care to keep everyone safe while she helped us through a few things. Yesterday we had the pleasure of working with another banker in the phone. He too was simply wonderful. He listened and helped us work through some growing pains we were experiencing as our business grows rapidly during these unusual circumstances. If you are looking for a bank for your business. I would suggest this branch.

• M

  Morgan Daveluy
  1

  Horrible service, yesterday my debit card was hacked. I go yesterday to get a temporary debit card per supports directions and the teller proceeds to tell me no one can help me. So I ask him what exactly am I suppose to do to get a debit card. He says I need to call and make an appointment. ANYTIME today and yesterday I have tried to call no one is available to take my phone call. I’ve never had to make an appointment to get a TEMP debit card. Not even last month when this happened. Horrible service, and the gentlemen at the window was of ZERO help.

  Response from the owner

  Hi, Morgan. This is not the experience we strive for, and I want to make sure the appropriate team addresses your appointment and customer service concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• E

  Evan
  5

  Time to cut the bradford pear trees. Branches literally jut into almost every parking spot. Perfect way to scratch your vehicle.

  Response from the owner

  Your review caught my attention, and I want to make sure your concerns are addressed. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I apologize for the experience and look forward to discussing this further. -Jessica, Wells Fargo HL Social

• J

  Jamie “The Platypus” Platt
  4

  This is a good branch location with friendly staff. Wells Fargo as a whole is falling behind with various banking features other institutions provide and moving forward with additional fees.

• C

  Christine Newsome
  5

  Morgan Hopkins is amazing! Any issue or problem she will handle and I never have to worry about anything! I am so glad I switched banks for my business!

• C

  Colt Cerveniski
  1

  With everything going on in the economy. And businesses being drastically slower due to this pandemic. You would think someone would have the time to update new business hours. Thanks

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Casey, Wells Fargo HL Social

• S

  Shane Dufresne
  5

  Staff is always friendly and accommodating. They know you by your first name.

• C

  CapoStatuz529
  5

  Very professional. They always provide a welcoming atmosphere.