Wells Fargo Bank Smith St, Perth Amboy

Wells Fargo Bank Reviews

• N

  Nick Mendez
  1

  I'm am very disappointed in this bank Wells Fargo doesn't even care about there customers for a person that works 6 days week it's very hard for them to even make it to the bank in time so normally it's best to go on the weekend so I finally get to the bank after a few months of non-stop working 6 day a week to make my deposit and Wells Fargo and whoever they leave in charge decide to close my checking account without notice or calling Me he'll they didn't even bother to send Me an email I mean we're in the customers satisfaction we're the customer is treated right Wells Fargo doesn't even care if you have a checking account or not this bank only shows there customers that if 1 doesn't even use there account for a few months do to this epidemic we're somevpeople still don't get a full week's paycheck so sometime they don't have enough to put in there account or even when they work 6 days a week and can't make it to the bank in time I mean I should be up to the customers if they want to keep there checking or savings account but Wells Fargo doesn't care of what people are going through with this epidemic so Wells Fargo gets a BIG (F) for not letting there customers choose if they want to keep there account and for LYING on there adds when they say every they are happy to have you as a customer because all they do is get are regular employees for new trainees they changed more employees there then have stock one might as well find a bank we're the company itself doesn't want to lose your business wether if you have a checking's or savings account this bank completely suck this is the Wells Fargo bank on Smith St in Perth Amboy

  Response from the owner

  Thank you for your detailed review, Nick. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• j

  jeremy jaeger
  4

  Always good service when I come here. the bank in South Amboy will treat you like you stole money or are fraud IG them because you don’t look like them. this bank is accepting of all. thank you guys!

• M

  MrJpablomz
  1

  They must be clearer with the schedule, if they will be at 9:00 am, and at that time the staff arrives, and they say that they will attend at 9:30 am leave a note and we will not have to wait any longer. Deben de ser mas claros con el horario ,si habren a las 9:00 Am , y a esa hora llega el personal,y dicen que atenderan a las 9:30 Am dejen una nota y no tendremos que esperar por mas tiempo.

  Response from the owner

  Thanks for your feedback on this location. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Shaun, Wells Fargo HL Social

• A

  Arturo Ramirez
  1

  The worst service, three people were standing in line from 11:45, we stood in line for 15 minutes, they say 12:00 and they tell us "they can't help us" playing with our time and business. that is not done.

  Response from the owner

  Thanks so much for your feedback, Arturo. I truly apologize for the customer service you experienced at this branch and would like to review what happened in detail. Please email me at [email protected] with your full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to trying to help. -AJ, Wells Fargo HL Social

• F

  Fausto Ramos
  1

  They refused to notarize there own document! They were upset because I didn't open my wells Fargo business account there and so decided not to notarize a wells Fargo document from another branch.

• N

  Nurissa abreu
  5

  Great experience, polite friendly staff, very comfortable and clean place, professional services, respectful ambient.

  Response from the owner

  This is great feedback, Nurissa! Thanks for taking the time to leave a review. -Casey, Wells Fargo HL Social

• L

  Louis Mercado
  1

  Tellers are I'll equipped during these trying times. No gloves...no mask

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• r

  richard santiago
  4

  Very professional always on point polite, kind and eager to help...

• M

  Manuel A Chuchuca
  1

  I dont like for any transacción tales 30 minutes need more people working at The banck