Wells Fargo Bank W Main St, Emmett

Wells Fargo Bank Reviews

• B

  Ben Keenan
  1

  Hard to get business done when you are closed all the time. Also, you don't say when you will re-open. Not that you had much to offer small business at this branch. I've inquired about card merchant services and rates, integration with our Point of Sale system, business credit services, loans, and so much more with lackluster results and no follow ups. If you're going to shut down let me come and close my account and move to somewhere that is reliably open. What a awful joke this bank has become. You need to get your act together or vacate the premises.

  Response from the owner

  I’m sorry for any frustration, Ben. I can confirm that this branch is temporarily closed. To confirm the services or business hours for any of our locations, please visit https://www.wellsfargo.com/locator. If you’d like to discuss any concerns, please feel free to email us at [email protected] (no account numbers). -Nick, Wells Fargo HL Social

• C

  Cullen Harris
  1

  Worst customer service I have ever received.

  Response from the owner

  Thank you for your review, Cullen. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• A

  Alyse Northrup
  1

  Service manager is AWFUL. I worked here for 2 years and was harassed/bullied enough to leave. This happens to customers and employees in this branch. Boo!

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us. I’d like to learn more about your visit. Please email [email protected] mentioning your review and your Google username so I can keep an eye out for your message (no account numbers). Thanks in advance. -Shaun, Wells Fargo HL Social

• M

  Mac Mcfarland
  1

  Terrible customer service. The lady at the window was nice, but everything else was terrible. I went in and SPECIFICALLY stated that I was there to inquire about interest rates and financing on a new vehicle. After the clerk went back and asked what I assume was her supervisor about who I needed to talk to, she confirmed that I needed to speak with the banker, which was by appointment only. I was told come back at 2pm. I arrived at about 1:55 pm, and was told that the banker had "stepped out for a moment". After waiting around cooling my heels for 15 minutes, the 'supervisor' from my first visit came over and told me that they "don't do any of that in the branch. You'll just have to get those rates at the dealer when you buy your car". She then tried to blame the clerk that had initially waited on me for "not hearing or understanding what you were asking about". So, thanks for completely wasting my time.

  Response from the owner

  Hi there. I'm truly sorry your auto loan inquiry turned into such a frustrating experience. To ensure I can thoroughly review what happened, please email [email protected] and be sure to mention your review and Google username (no account numbers). I apologize again for the inconvenience and look forward to discussing this further. -Janet, Wells Fargo HL Social

• J

  Jenny
  1

  The worst customer service I’ve ever seen! They just don’t care.

  Response from the owner

  Good morning. I’m very sorry the customer service you receive at this branch was so disappointing. Please email me at [email protected] with your Google username and any other details you’d like to include. Be sure to mention you posted a review on a Wells Fargo location, and please do not include account numbers in your email. I’d like to look into what happened and address your concerns. Thanks so much. -AJ, Wells Fargo HL Social