Wells Fargo Bank Sycamore Ln, Maple Grove

Wells Fargo Bank Reviews

• N

  Norah Hibbits
  5

  This is by far the best Wells Fargo branch in the area. The customer service is phenomenal and they always have a sunny disposition. I would recommend this location for any banking needs, especially pertaining to small business/non-profit accounts, like for Girl Scouts. Thank you,!

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Norah. -AJ, Wells Fargo HL Social

• S

  Saravana Kumar
  1

  Called the bank so many times - no one picks up and ends in general WF call center. Have been trying to reach the bank to do a wire transfer and cannot make it happen. Seems easier to go with other banks that do it so much simpler.

  Response from the owner

  I'm sorry you haven't been able to reach this branch over the phone, Saravana. To ensure I can forward your feedback appropriately, please mention your review, full name, phone number, and address in an email to [email protected]. For security reasons, be sure not to include any loan or account numbers in your messages. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

• j

  jamin greene
  5

  Payed a car payment, ordered checks and applied for a credit card . Great experience w the branch manager assisting a new banker w all my questions. Both ladies were awesome. Great experience. Reinforced why I have been banking w wells Fargo for 25 years. Love this location

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Jamin. -AJ, Wells Fargo HL Social

• T

  Todd “RaccoonTodd” Hoffman
  2

  Every time I go to this branch its a 10-20 minute wait to get to a teller. Most times there is only one teller open. Its very frustrating.

  Response from the owner

  Thanks so much for your feedback, Todd. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• L

  Lee Erhard
  1

  Tried to cash a $200 check from my business. They would not do it because there was a apostrophe in front of the 3 on check (typo) dated December 3. 2018, Teller and "manager" said it was a 1 so couldn't cash until 13th. I am 10 year customer with $35000 in 2 checking accounts with this bank. Total incompetence.

• A

  A “Your Parent's Mean Dog” F
  1

  How dare you hold my wife, my friend, and god forbid two elderly people hostage while you go on a power trip calling the police. Michael, how dare you do this to the people I care about and put us through the stress of dealing with your antics on top of the situation we were already dealing with going into the bank this day. I thought I could trust Wells Fargo and you left an elderly person with Alzheimer's alone and scared in an unfamiliar place while you threatened my wife and friend. You should lose your job. And for anyone who is reading this and needs to know this is in reference to the indecent that happened on Friday, May 3rd at around 1PM.

  Response from the owner

  I'm concerned about your post regarding what happened at this branch and want to have it reviewed by the appropriate team. Please email me at [email protected] with your Google username and any other details you can recall (no account numbers). I also ask that you mention your review on a Wells Fargo location. Thank you for bringing this to my attention. -Nick, Wells Fargo HL Social

• D

  Daniel Goldberg
  4

  I've only gone here for basic banking needs, but I usually get everything taken care of quickly. Around lunchtime I've noticed they get a little busy but that's expected everywhere.

• D

  Dawn Gagnon
  1

  This is the ABSOLUTE WORST drive through. Every single time it takes over 15 minutes to do a simple deposit

  Response from the owner

  I'm very sorry about the long wait in the drive-thru at this location, as I know how frustrating it can be. To ensure I can forward your feedback to the appropriate team, please mention your review, Google username, phone number, and full name in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Jessica, Wells Fargo HL Social

• R

  Ryan Hickey
  1

  Made 3 appointments to make a college savings plan for my child, took PTO 3 times, and showed up 3 times to be told that the person I made an appointment with was not at the location. Joke of a branch. This place is the embodiment of Wells Fargo defrauding people and stealing money. I don't understand how they keep this branch open.

  Response from the owner

  Thanks so much for your feedback, Ryan. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• A

  Amanda Donald
  5

  Your banker Marc Cohn gave me exceptional customer service yesterday. I just wanted to give him a shout out, and I hope you do too! Thanks again for your help yesterday, Marc!