Wells Fargo Bank Hamilton Blvd, Trexlertown

Wells Fargo Bank Reviews

• B

  Brian Yeakel
  1

  Worst bank. Someone open a bank account under my name. Went in and ask to freeze the account until I get everything figured out. They said I can’t because I’m not the one that opened it. But they had all my info and still couldn’t do anything. Because I didn’t open the account. I don’t bank at Wells Fargo at all. Was on the phone for three hours to clear this up. And in the mean time the person was adding a eBay account and others to it. If they would have frozen my account when I was there I wouldn’t be dealing with more headaches. The state police and my lawyer will be dealing with this. Never ever bank at Wells Fargo!!!!!!!

  Response from the owner

  Thank you for taking the time to detail your experience, Brian. To ensure I’m able to look into this matter and forward your feedback appropriately, please send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. -Casey, Wells Fargo HL Social

• D

  Dustin Thomas
  1

  Thought I was the only one but drove 20 minutes to get here since it’s closest to my house during my lunch break. Just wanted 3 courtesy checks, and took teller about 10 minutes to come speak (I was outside) then asked me to fill out form for $3 which the past 4 times I’ve done this they just take it out of my account. It took about 25 minutes for them to figure out I had to come in to do this so my trip here was a waste of time, got back to work late, and nothing was solved. Thought I was the only one with bad experience here until I read reviews. It’s like they are in super slow motion….did I go to a bank in Southern California by mistake and they have doobies in the break room?

  Response from the owner

  I understand your time is valuable, Dustin, and I apologize sincerely for the inconvenience. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll make sure your concerns are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• M

  MJ
  1

  I went to this branch at 4:30 PM, as I walked in the teller looked up at me, looked away and continued counting money as if she was upset that I came into the bank. There was no one in line and I was looking around for a personal banker. When I was finally approached the banker informed me that they were about to close at 5 PM, when clearly the bank was still open for another 30mins. I had to demand that she see me, when she took me to her desk she had all her belongings packed up as if she was ready to leave. She was basically of no help and told me she would call me the following day. Worst customer experience ever. These people are unbelievable. I decided to use the online system.

  Response from the owner

  I’m disappointed to learn about your visit, and I hope you'll allow me to address what happened between you and one of our team members. Please tell me more about your interaction in an email to [email protected]. Be sure to include your full name, phone number, Google username, and address (no account numbers). I apologize for the experience and look forward to discussing it further. -Jessica, Wells Fargo HL Social

• L

  Logan Drey
  1

  Would not recommend to go here the tellers are are nasty and curse at you for the smallest things especially through the drive-through. I love Wells Fargo I've been a customer for years but the way that Bianca spoke to me as if I was a child makes me want to Close all of my business accounts and my personal accounts with this bank

  Response from the owner

  I share your concern about your experience with this branch associate, Logan. To ensure I can forward this matter to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). If you can recall any other details about your interaction, please include those as well. I appreciate you bringing this to my attention. -Nick, Wells Fargo HL Social

• M

  Mark Roth
  2

  Waited 25 minutes in line for a simple cashiers check on a Thursday Morning. One teller on duty. Not sure of their reasoning, but they need to fix it.

  Response from the owner

  I understand your time is valuable, and I apologize sincerely for the inconvenience. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• L

  Linda P
  1

  If I could give zero stars I would. The lady in the office kept pushing me. She just kept talking and talking. Kept saying please my friend listen to me. I thought they were done pressuring customers. I will be taking my accounts to a local bank.

  Response from the owner

  Hi, Linda. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• S

  Steven Thompson
  1

  I went to Wells Fargo today. Their systems were not working correctly. I could not do a foreign currency exchange. Their drive-through's were not working. They were limiting people to a maximum of $200 withdrawal. Nothing seemed to work at his bank today. I will never do any business with his bank again.

• B

  Becky Frey
  5

  I want too know how many on my bank cards right now u want my email

  Response from the owner

  Hello, Becky. Please call 1-800-869-3557 for general banking inquiries. A specialist at that number will be able to assist. -Casey, Wells Fargo HL Social

• C

  CNC Shipping
  1

  Really bad branch the manager is lying the customers. Shame of her she does not belong there. She said that will void a fee witness by the other ladies on the bank and next day she said that she can't. 1minute call to corporation and the money back.

• B

  Barry McDonogh
  5

  Always polite and professional. This branch is a credit to Wells Fargo.