Wells Fargo Bank By-pass, Greenwood

Wells Fargo Bank Reviews

• R

  RHONDA GRIMES
  1

  This would be a ZERO star rating if it would allow you!!! I ABSOLUTELY WOULD tell everyone to close your account my dad who has terminal cancer has an account and needed a deposit made to cover medication and I go into the branch to make a CASH deposit and because I am not a singer on HIS account I was not allowed to deposit CASH so now that he is WITHOUT his medication and CANT get out to deposit himself I am having to take time off from work to drive to where he is and pay for his medication PLEASE Explain why CASH would not be accepted by ANYBODY?? BUSINESS LOST AND I HOPE MANY OTHER WILL TOO

  Response from the owner

  I'm truly sorry to see this, Rhonda. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll do my best to ensure any outstanding concerns you have are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• J

  Joanna Hollinger
  1

  We had a terrible experience with this bank. We got a loan through them & were told we could pay extra to the principal anytime but that was a lie. They wouldn’t let us pay any extra. They also said we could pay the loan off early so we paid off the total loan & they charged us a $200 penalty for paying it off early. We never will be choosing to go through Wells Fargo again. Very very disappointed!!

  Response from the owner

  I'm very sorry to learn about your experience, and I want to make sure this is thoroughly reviewed by a specialist. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

• G

  Greg Cecil
  1

  The branch people have always been helpful. But I recently was informed that my credit card account was closed, and no one could give me any answers as to why... they just said that they couldn't disclose any information regarding the closure, but it was risk based... no notification (found out when I went to make a payment), and no info when I called. Worst customer service I've received from a bank ever.

  Response from the owner

  Hi, Greg. Your review caught my attention, and I will have the appropriate team look into what happened. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I apologize for the experience and look forward to discussing this further. -Janet, Wells Fargo HL Social

• A

  Adam Magaha
  1

  The people in the bank and very polite, but don't seem to be able to do much. Every time I go in with an issue I still end up on the phone with customer service and that's where the problem is. Wells Fargo customer service is very disrespectful and treat you like your an idiot and that you have committed a crime of some sort and somehow always find a way for it to be your fault when they screw up. I personally will be going to a different bank, and will probably be seeking legal action against wells Fargo.

• T

  The Daily Daily
  5

  Created a bank account here. The service was fast and reliable (even though they were busy). I will definitely recommend this to everybody because they are always ready and available to assist you with help regarding your bank account and your debit card too.

• J

  Jameson Clark
  1

  Been inside the branch twice. Both times had to wait over 30 minutes to even be seen. One visit was over an hour to open a new savings account. Do yourself a favor and find a different branch, they aren't all this bad.

• m

  mark stennett
  1

  Their bankers are not friendly and or helpful i didn't get my stimulus check cause they put it in the wrong account and wouldn't sent it back to the irs so I could have got a check from irs and they told that I need to get in touch with the irs but when I did they keep blocking ies from get my money that's why I'm changing banks

  Response from the owner

  I appreciate your feedback, Mark. Could you email me at [email protected] with more details? Please also include your Google username and mention your review on a Wells Fargo location (no account numbers). I'll escalate your concerns as soon as I receive this information. Thanks so much. -AJ, Wells Fargo HL Social

• D

  Daniel
  5

  Brock and Sally always give me great customer service very polite staff great atmosphere. 👍👍👍

  Response from the owner

  It’s wonderful to see that you’ve had such positive experiences with Brock and Sally. Thank you for choosing Wells Fargo. -Janet, Wells Fargo HL Social

• T

  Terri Thompson
  5

  very quick service even though they were busy. they are always friendly and polite.

• A

  AllegGovWatch
  1

  Cannot talk to live person. Have left numerous messages and they do not return calls.