Wells Fargo Bank Front St, Georgetown

Wells Fargo Bank Reviews

• A

  Ashley Boyce
  1

  The office I work for, banks here, we just started with Wells Fargo 2 months ago and we have hated it from the first day. The people who work there are rude and loudly talk about their customers while others are in the bank! We have change issues such as being shorted change or dimes being in rolls with nickels… they said it was a machine that puts the coins in the rolls but the roll of nickels we received today was closed with tape….

  Response from the owner

  I'm disappointed to learn about the customer service you received at this location, and I hope you'll accept my sincere apology. Please tell me more about your experience in an email to [email protected]. Be sure to include your full name of the business, Google username, phone number, and address (no account numbers). I will make sure your feedback is reviewed by a specialist. Thank you. -Jessica, Wells Fargo HL Social

• R

  Rebecca Finley
  1

  This place is such a disgrace to Wells Fargo from other areas I have visited. The service is slow no one seems to know what they are doing. The bankers all act as if you are aggravating them whenever you ask them for help. It’s only one guy on the banker side that works. The tellers seem to only have two that is working at all times. This place needs to be worked on immediately. This is really poor service.

  Response from the owner

  Good morning. I'd like to thank you for your detailed review and apologize for the customer service you've received at this branch. Please email me at [email protected] with your Google username, and be sure to mention your review on a Wells Fargo location (no account numbers). I'll make sure your concerns are forwarded appropriately. Thanks again for your feedback. -AJ, Wells Fargo HL Social

• a

  alicia williams
  1

  we love Wells Fargo however this location gives other Wells Fargo banks a bad reputation. None of the staff know what they are doing and anytime my husband uses this location there are always issues when them putting checks in the wrong account. That Is very bad for small businesses when every check matters. I honestly believe that the staff should be evaluated and trained properly.

• J

  Jayson Sellers
  1

  Lazy and ignorant staff, poor customer service. Pulled up to the window 5 minutes before 5pm and all lanes were closed, pulled around and parked to go inside and staff member looked at me and locked the door as I was walking up three minutes before 5pm.

  Response from the owner

  Hello, Jayson. I'm very disappointed to hear this location closed for the day without assisting you first. I hope you'll accept my apology and allow me to look into what happened. Please email [email protected], and be sure to mention your review and Google username (no account numbers). I'll begin looking into this as soon as I receive your email. Thanks so much. -Janet, Wells Fargo HL Social