Wells Fargo Bank N Lockwood Ridge Rd, Sarasota

Wells Fargo Bank Reviews

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  Cliff Peek
  1

  HORRIBLE!!!!!!!! Went in to initiate a wire transfer. The amount was high enough that I had to meet with a "banker". No banker available. Told to go to their website and make an appointment. (Go to their website? I'm speaking to YOU right NOW!!!!!). Website had no appointments at any branches available for four days. COMPLETELY DEFEATS THE PURPOSE OF A WIRE TRANSFER. Wire transfers are the most basic service a bank offers. WHAT HAPPENED TO SERVICE? I lost the house I wanted to buy to another bidder because I couldn't get my money out of Wells Fargo, because their staff is too lazy to bother to care or even help find someone in another branch to help. This is on the heels of a string of other bad experiences with this miserable bank. Don't entrust your money with them; they have no idea what the value of a customer is or what it means to actually try to help someone. I had already pulled some previous business accounts from them for terrible service encounters. Now I will be closing the last of my accounts. STAY AWAY from these people, they do not deserve to be entrusted with your money.

  Response from the owner

  I'm sorry to read your review, Cliff, and I'd like to assist you with your concerns. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and address along with your Google username. Be sure to mention you posted a review on a Wells Fargo location as well. I assure you I’ll do my best to address your concerns. Thank you. -Nick, Wells Fargo HL Social

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  Joseph Nelson
  1

  THIS IS JOE NELSON THE OWNER OF MOLLY MAID. JUST LETTING YOU KNOW AFTER I SAT IN YOUR DRIVE THROUGH TODAY FOR 30 PLUS MINUTES ON A SATURDAY AND WATCHED THE PROCESS 2 VEHICLES THAT CAME IN AFTER ME BEFORE ME. I WILL BE TAKING ALL OF MY BUSINESS TO CHASE.

  Response from the owner

  Thanks for bringing this to our attention, Joseph. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

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  Charles Reeves
  5

  Needed to setup Payee Accounts for my disabled children, Josh Jones was extremely helpful and professional in accomplishing this monumental task. My thanks go out to him and all the staff at this branch of WF. Highly recommend Josh and this branch office.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Charles. It’s wonderful to see that you’ve had such a positive experience with Josh and the other team members at this location. Have a great rest of your day! -Shannon, Wells Fargo HL Social

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  Madeline Kennedy
  5

  This branch is great! Joshua took his time and really helped me with all of my needs and concerns about banking and loans! He made sure I thoroughly understood my options, and also helped me when I had spent hours on the phone with an issue with my account. I would definitely recommend this branch! Joshua was great!!!

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  Gail Gee
  5

  Use This location often very friendly customer service also very efficient busy Saturday am everyone working hard to help everyone efficiently Always please take and happy which makes it nice to go there Appreciate there hard work all the tellers seem nice I usually get a gentleman name Jared but everyone very helpful Gail Gee

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  Doug Krupit
  1

  Horrible branch. Severely understaffed. This branch has made me decide to switch banks entirely.

  Response from the owner

  Thanks for your feedback on this location, Doug. I'm very sorry we didn't meet your expectations this time, and I'd like to look into what happened. Please tell me more about your visit in an email to [email protected], and be sure to mention your review and Google username (no account numbers). I look forward to the chance to assist. -Nick, Wells Fargo HL Social

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  Max Anderson
  5

  We use them through my work and have never had any issues. Even during hectic, busy days I'm greeted with a smile.

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  Nicki Christman
  1

  Absolutely unhappy with there uncalled for 10 minutes early closing that has now put me in a financial situation due to your negligence of staying open until 2 p.m. as our stated not for you to be out of your building before 2 p.m. and everything already closed absolutely ridiculous...

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  Coach Cory
  3

  I use this bank quite often and I work late so I pulled into the full parking lot at 6:00 and they turned me away. Ive been to other locations and they didn't mind letting me in but nope not this one.

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  Murat Haner
  1

  Worst branch ever. Horrible customer service. Terrible branch manger. Dishonest instructions.

  Response from the owner

  I'm very sorry to see this, and I'd like to learn more about your experience. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social