Wells Fargo Bank S Hulen St, Fort Worth

Wells Fargo Bank Reviews

• L

  Luxury Sunglasses
  5

  Great customer service from Carolina. Very polite and always takes care of my small business needs! Thanks again!

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience working with Carolina at this branch. I'll be sure to share this feedback with her. -Nick, Wells Fargo HL Social

• L

  LaQuinta Coleman
  1

  So I wrote a review and I’m guessing someone deleted it & AGAIN ILL SAY … The people inside this particular facility needs MORE training didn’t deposit my check right it bounced then proceeded to tell me I’d have to negotiate to get the money back if I could give zero stars I WOULD!!

  Response from the owner

  I'm sorry you were upset after visiting this branch, LaQuinta. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• L

  Luis Marquez
  5

  Reno was absolutely amazing. Never had such a pleasant experience at a bank until now. Reno, besides helping us set up our business account also was able to get us in touch with merchant services to get that set up on the spot. He did all of this while being so engaging in conversation and answering questions we had which made the process not boring at all. We really appreciate you Reno. If you're looking to set up a new account ask for Reno he knows his stuff very well. You won't regret it.

  Response from the owner

  Thank you for taking the time to leave this thoughtful review, Luis. I’m glad to read you've had a wonderful experience while working with Reno, and I've made sure these kind words are forwarded to the appropriate teams. Have a great day! -Jessica, Wells Fargo HL Social

• M

  Mario Baker
  5

  This Wellsfargo is the BEST hands down. I love to come here whenever I need service.The Managers at this branch is A1. They know their stuff and will properly guide you on guidelines for your bank accounts. Even the tellers and bankers are well informed. Quick service with friendly attitudes.

  Response from the owner

  This is great to see, Mario! Thanks for taking the time to leave a review. -Casey, Wells Fargo HL Social

• C

  Christine Williams
  5

  I have been a customer at wellsfargo for over 15 years. I like their customer service and there are friendly people that work here.

  Response from the owner

  This is great to see, Christine! Thanks for taking the time to share. -Casey, Wells Fargo HL Social

• E

  Errika C
  5

  Carolina is the most incredible banker that I have came across. When there is a problem she is right on top of things. I really do appreciate everything that she has helped with me and done! Thank you so much again, Carolina :)

• I

  Ivy Truong
  5

  I love wellsfargo. I have been a member since 2001. My girlfriend has also transferred to wells. We now can transfer money between each of our accounts.way easier for us. We always go inside and have always been greeted with a smile.

  Response from the owner

  I’m truly happy to read about your experience with us, Ivy! We appreciate the feedback. Thanks for choosing Wells Fargo. -Nick, Wells Fargo HL Social

• C

  Cindy R. Corral
  1

  The people here don’t care at all about whatever situation you’re in. Somebody had stole my debit card and wasted 500 out of my checking and tried depositing a fake check of 1,500. All thy told me was call the claim department. I called and all they kept doing was transfer me and transfer me until at the end was a fax machine or they would just hang up in my face . When somebody finally decided to answer I had to file a claim. Well turns out they didn’t . I had to file 5 different claim until they finally got all the money that was stolen figured out . I then went in person to talk to the general manager, chad, he then told me that it wasn’t me loosing money it was the “bank”. They took my hard earned paycheck from me and started making me pay it off myself . I had to pay off something I did not do . They later then finally credited me like 600 and never returned me my paycheck nor the money that was stolen. They had no care what so ever. So I ended up closing all my accounts and leaving this stupid bank .

• A

  Ashra Acharya (Ash)
  1

  Made an appointment to be seen by a banker. Bankers did not care about the appointment. I was travelling out of the state and informed the banker and I still had to wait in line for the walk in cue to go down. No sense of urgency in staff or respect for people's time.

• D

  Deandra House
  5

  Love my Wells!!! Great Customer Support and I've had no issues! Thanks Wells!!!