Wells Fargo Bank E Main St, Seneca

Wells Fargo Bank Reviews

• J

  Jamie Elakrah
  2

  Their ATMs close to me have been out of service for weeks. The town location has an atm and on days the bank is closed there is an extremely long line. This is an unacceptable customer experience to have to endure when you consider using another atm results in high charges from WF and the other bank.

  Response from the owner

  There's a known issue with the ATMs at this location, Jamie and I apologize for the inconvenience. Please send an email to [email protected] with some additional details about what took place (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. I’ll do my best to ensure your concerns are addressed. -Casey, Wells Fargo HL Social

• M

  Michelle Ericson
  4

  Beautiful bank and conveniently located in downtown Seneca. The staff is very friendly. It's virtually impossible to get in touch with the local branch via phone. It took us three days of calling to finally get someone to answer the phone so we get set up an appointment. We understand that a lot of businesses are under extreme stress during the pandemic.

  Response from the owner

  I'm sorry connecting with this branch over the phone has been difficult, Michelle. To ensure I can forward your feedback appropriately, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Shannon, Wells Fargo HL Social

• D

  D EW
  1

  MOST PEOPLE IN SENECA SC WANT TO PULL THEIR MONEY OUT FOR A DIFFETENT BANK. ATMS ARE FOREVER OUT AT BI LO SHOPPING NOW ALL 3 INCLUDING MAIN BRANCH HAVE NO MONEY..YOU GO INSIDE AND THEY SAY OH WELL SHRUG SHOULDERS AND JUST DO N T CARE. TTHEY SAY THEY CANNOT CASH ANY LARGE CGECKS ABD THEY ARE OUT OF MONEY?????

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• A

  Ashley Garcia
  3

  Just had to take my 3 year old daughter to pee out in the rain in the bushes because they don't have a bathroom for customers. I know most of the time people are not in there a long time, but you never know when someone needs to go.

  Response from the owner

  I'm concerned about your experience at this location, Ashley, and I’d like to learn more about your visit. Please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks for your feedback. -Nick, Wells Fargo HL Social

• B

  Bill Blass
  2

  They never fix there ATM's so you have to drive to the main branch sit in line for 20 minutes because the lines so long . It's getting ridiculous.

  Response from the owner

  There's known ATM issue at this location, Bill, and I apologize for the inconvenience. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll make sure your concerns are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• G

  Georjeania Anderson
  5

  I had a problem trying to go paperless... I tried over the phone ... no hope.. I went straight to the bank.. a member of the staff was a great help.. now I'm paperless..

  Response from the owner

  Hi there. We appreciate you choosing Wells Fargo for your financial needs and sharing your honest feedback with us. While we continue to work through the throws of the pandemic, your patience is appreciated at our branches. Thanks so much and have a wonderful day! -Shaun, Wells Fargo HL Social

• k

  kelli avendano
  1

  I have 2 accounts in my name and share a joint account with my husband that he pays payroll out of. I came thru the drive thru and withdrew $2500.00 from our joint account with the debit card for that account. The teller with (long curly black hair and glasses) took it out of my personal account. I thought you received money from the account that the debit card is Actually Connected To.

  Response from the owner

  Hi, Kelli. Your review caught my attention, and I will have the appropriate team look into what happened with the withdrawal. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I apologize for the experience and look forward to discussing this further. -Janet, Wells Fargo HL Social

• U

  Upstate ENGR
  1

  Would not allow me to withdrawal more than $1k cash on 2-28-20. I had enough funds in my checking to cover the withdrawal however they would not give me access to MY money. Teller was unsympathetic and had no solution to offer. Didn't believe all the news stories on how Wells Fargo was corrupt but now I know. Maybe all the lawsuits should have been an indicator. Me and my family with be closing all Wells Fargo accounts ASAP.

  Response from the owner

  Hi there. Your review caught my attention, and I will have the appropriate team look into what happened. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I apologize for the experience and look forward to discussing this further. -Janet, Wells Fargo HL Social

• B

  Be Notar
  5

  This is by far the best branch I have been to for Wells Fargo ever. The whole staff was pleasant and helpful from the moment I walked in and even until after I left. When I arrived I was unsure of what to do to complete the transaction I was looking to. The staff immediately asked if I needed any help and helped however they could. Specifically the teller Dylan, I'm sorry I don't recall his last name though I believe it is Miller, was exceptionally nice to me and incredibly helpful. He had a smile on his face from the beginning of our transaction to the end of the transaction. Truly this location was a delight. Edit: Additionally inforgot to mention this, but this was all the day before Thanksgiving. The have such a positive and pleasant staff the day before a major holidy truly reflects how wonderful this location it.

  Response from the owner

  This review made my day! Thanks for taking the time to detail your great experience. -Casey, Wells Fargo HL Social

• M

  Mike Bolle
  1

  Opened up a checking account in my name I didn't need and also sign me up for a car insurance I didn't need on my used Suburban. No longer a fan closing my accounts and switching my home loan to a different bank hopefully. I wouldn't recommend Wells Fargo to any of my worst enemies let alone my friends. The people that work here are great they deserve 5 stars and I hope they find a different job. Sorry Wells Fargo you flushed yourself