Wells Fargo Bank Grant Ave, Novato

Wells Fargo Bank Reviews

• s

  sara marie
  5

  Miranda, Julie, Rance, Sullene, Tavi ,Sergio,Joel and Phil PLUS the rest of the staff are ALL AMAZING. These are real nice people to interact with everyday. It has a decent size parking lot

  Response from the owner

  Thank you for taking the time to share this feedback about your visit. I've shared these kind words with the branch managers. We appreciate you choosing Wells Fargo. -Shaun, Wells Fargo HL Social

• J

  Jackie Parashis
  1

  Line out door all the time 2 tellers helping people and 5 employees laughing and gossiping. Super rood and no customer service

  Response from the owner

  Thanks so much for your feedback, Jackie. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• C

  Crow
  5

  Peter & Vinny are the best bankers to be with. They always help you with what is going on with your accounts, your cards, and also, any chances of Fraud. Thanks to them, this is the best bank to come to as well as the staff who are super nice and welcoming whenever a client comes in through the front door. 5 Stars!!!

• M

  Melissa Nicholls
  5

  I love this bank! I just moved into town not to long ago and I come here all the time to make deposits for work and I also bank here personally. I have never had any problems with anyone here everyone is always so nice to greet you with a smile.I love Mary shes so sweet!if your thinking about getting an account go here they are all awesome!

• B

  Beri K
  1

  Wonderful tellers but Uncaring management. After 7 years of being with wels I'm closing my acount and leaving and they didnt even care. It hurts. But what can u do ha ? Im only sad that there is only a 5 star option and not a negative 5 star option . 😡 Their slogan is " when life gets real, we get uncaring "

  Response from the owner

  I'm truly sorry you feel this way, Beri. I'd appreciate the chance to address your concerns and change your impression of us. Please tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• S

  Sara Yousef
  1

  I find Miranda, one of the bankers, in this downtown novato, to be very unprofessional and disrespectful. I was stunned by her attitude not only toward a customer, but also to one of her colleague.

• E

  Eremio robles
  5

  All the stuff are very friendly very helpful... also what i like is the convenient of that they are everywhere i go.