Wells Fargo Bank Florida A1A, Indialantic

Wells Fargo Bank Reviews

• h

  hope thomas
  1

  The ABSOLUTE worst branch I have ever experienced. I have been with Wells Fargo since the change from Wachovia (2008 I believe.) Despite the fact that it would be my closest and most convenient branch, I avoid it like the plague and will drive out of my way to ANY other location. Horrific customer service, rude 'tellers'... I have had nothing but problems at this branch. Yet, go to another branch and everything runs smoothly. The most recent experience has me considering closing down all of my accounts and moving them to another bank. Hmmm....CHASE is looking like a reasonable option.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• R

  Ray O
  5

  Having been with the bank since the Southeast Bank days, I have to say that my experiencesat the Indialantic branch have been nothing but excellent on all fronts. Polite, professional and efficient. Don't understand the negative reviews. See for yourself.

  Response from the owner

  Hi, Ray. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• L

  Lauren Tuvsjøen
  1

  Terrible service! They couldn't help us out with sending out new debit cards at the front desk so we had to wait for over one hour to talk to the one person in there that could help. After one hour of waiting we went back to the front desk and then they could help us out with one of the cards. The last card we had to call in to their help line ourselves. The phone call took 10 minutes and were no problems. So our impression of this Wells Fargo was that they have both unwilling and under qualified employees.

• D

  D S
  1

  Absolutely DO NOT RECOMMEND Wells Fargo. They've been in the News for "Pinning & Bundling" Just in the News again on Channel 9 on August 30 for giving $50,000. to crooks. Cannot trust a banking institution like this. Credit Unions are the best way to bank. Close your doors Wells Fargo. Would never trust this bank again.

• c

  candy sweet
  1

  The WORST financial institution in the US. This bank does not accept cash deposits to non business accts. Eric (located at this branch) said its because of drugs... I went to deposit $100 In my child's acct. for holiday. Was told to write her a check.. No cash. This act should be illegal!

  Response from the owner

  I’d like to learn more about your concerns. Please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks. -Nick, Wells Fargo HL Social

• S

  Scott Belisle
  1

  What's with not being able to deposit cash I'm 81 years old and not able to get around so I asked a friend to deposit my cash. She was denied according to bank policy as a result I was charged an over draft fee of 35.00

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Casey, Wells Fargo HL Social

• S

  Shannon
  1

  Terrible service from this banking institution. We should have read the reviews first to save us some time on a wasted visit

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us. To ensure I can forward your concerns to the appropriate team, please email some details about what happened to [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Janet, Wells Fargo HL Social

• J

  Jon Wavemaker
  4

  Great customer service with a smile. Thanks for being my bank

• D

  Derek Tishler
  5

  I visit this branch often and enjoy the quality service.