Wells Fargo Bank NJ, Hainesport

Wells Fargo Bank Reviews

• S

  Shayl Taveras
  1

  Stopped by to convert Dollar coins to actual dollars and I overheard the bank teller questioning whether or not the coins were real. If you are going to insult someone at least make sure I'm not within hearing distance. Please train your employees better.

  Response from the owner

  Hello, Shayl. I'm concerned about the interaction you observed between two of our branch associates. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I apologize for the experience and look forward to discussing this further. -Nick, Wells Fargo HL Social

• J

  Jeri Taylor- Ridgway
  5

  Always polite and friendly. Been our bank for over twenty-two years.

  Response from the owner

  Hi, Jeri. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• R

  Rosalie “Rosie” Cruz
  5

  The only bank I will go 2! I go to other branches. This 1 in particular is the best. I have the same women every time so she’s very familiar with me. I’m always in and out. 5 stars to the counter ladies. Thanks appreciate it so much.

  Response from the owner

  Thank you so much for sharing these details with us, Rosalie! I’m happy to see you enjoy visiting this location. Have a great rest of your day! -Nick, Wells Fargo HL Social

• O

  Okwuchukwu Orabasili
  1

  Terrible customer service Who keeps a customer 10mins straight on the phone without reaching out?. The lady picks up says no name and places me on hold. am here waiting. i think they are all working together to frustrate me more. Hard earned $10,100. You all have transfer my money or return my money with my fees. I have transferred more with other branches without any issues. The past 7days waiting for my transfer to complete have been most frustrating. i have been cursed, my business is gone wrong yet the bank who initiated transfer is giving me attitude I was a customer service agent for 10yrs at a telecom company and i never treated anybody this rude

  Response from the owner

  I'm very sorry to learn about your experience over the phone. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Please also include the reason you called so I can try to assist with that as well. Thanks so much. -Janet, Wells Fargo HL Social

• R

  Ryan Jorgensen
  1

  Call for a question about check i deposited and received a rude attitude from the banker and was very rushed off the phone fire this woman please thank yoh

  Response from the owner

  Hello, Ryan. I’m truly sorry about the rude customer service you experienced at this branch. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well so I can forward your concerns appropriately. Thanks so much. -AJ, Wells Fargo HL Social

• K

  Kiana Simmons
  1

  I visited this location today and did not leave pleased. The tellers were amazing and friendly but, there was a woman by the name of Stacy, who works in the cubicle area,that left me displeased. She and another employee with bright red hair sat at their desk while I was in line, and obnoxiously talked about the way my leggings fit me. Stacy even loudly stated “If you can see through them they are not leggings” and they both chuckled, while the woman with red hair said “ewk”.They only stopped the taunting because I shot them a look. Her actions were extremely unprofessional and humiliating considering the fact that I was unaware of the sheer appearance of my attire. If this the way you keep customers?!!!

  Response from the owner

  Hello, Kiana. I'm concerned about your experience at this branch and want to have it reviewed by the appropriate team. Please email me at [email protected] with your Google username and any other details you can recall (no account numbers). I also ask that you mention your review on a Wells Fargo location. Thank you for bringing this to my attention. -Janet, Wells Fargo HL Social

• D

  Dave Whittingham
  3

  The teller I dealt with today was nice and even wished me a Happy Birthday since my Birthday is 2/15. While the service is generally ok, the teller constantly push way to save and other types of accounts. I understand Banks took a hit after DOD Frank mess, but I want the tellers to focus more on what the customer comes in there for and less on trying to sell stuff. Thats really annoying especially if a customer comes in there and they are tired or hungry. One other comment. I would give this bank a 5 star rating but that Customer service lady either needs to change her attitude or she needs to go. I am a middle age man and WILL NOT tolerate being bossed around like I'm a little kid so she either needs to get rid of the attitude or Wells needs to get rid of her.

• S

  Shari Brown
  5

  I just spoke with a Customer service representative named Kim who answered my question and concerns in a friendly and professional manner. She also gave me great advice which was excellent customer service.

• V

  Victoria Robertson
  5

  First time using this branch - Connie and Belinda were lovely. Thank you for your help during busy hours!

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Victoria. It’s wonderful to see that you’ve had such a positive experience with Connie and Belinda. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• b

  brian janson
  5

  All ways care about you with personal touch