Wells Fargo Bank W Northwest Hwy, Dallas

Wells Fargo Bank Reviews

• D

  Dalton Willis
  1

  Smelled like sewage, horrible staff 0 customer service

  Response from the owner

  I'm so sorry that you felt you had a one star experience at this location, Dalton. If you'd like to speak with a specialist about your visit, please share some more details in an email to [email protected]. Be sure to mention you posted a review on a Wells Fargo location as well. I assure you I’ll do my best to address your concerns. Thank you. -Nick, Wells Fargo HL Social

• J

  Jai Gonzalez
  5

  First off I wanna give a huge shout out to the most kind and friendly most of all beautiful Latina Woman that helped me yesterday idk her name but as soon as you walk in this location she is the first banker on the right near the entrance she went out of her way to help me with my mobile app she was terrific in every way and I appreciate her for that I live in Irving Tx and tried to go in for some help and those employees were not professional at all and turned me away I’m glad I came to this other location off NW Highway and got to meet and helped by this pretty lady and I’ll drive from Irving just to come and do business with her again #OriginalKumbiaKing LOVE AND RESPECTS

  Response from the owner

  I’m happy to hear your experience with the team member at this banking branch has been positive, Jai. We appreciate your feedback. -AJ, Wells Fargo HL Social

• R

  Reid Wyde
  1

  ATM ate my debit card. No emergency number, just the usual help line. Of course there's no person to talk to. Would give 0/5 stars.

• D

  Dacs more
  5

  This Wells Fargo bank has a great staff who give freindly service. I have gone to other branches. But none of those are like this branch.

• M

  Mohamed Selim
  3

  limited service be aware they don’t cash big checks

• R

  Raheem H
  5

  The branch I go to for quick and attentive service.

• T

  Todd Dutrow
  4

  Courteous staff, branch policies left wanting...

• M

  Mark Morkovsky
  5

  The Mexican lady (no name tag) who sits closest to the front door was awesome. She tended to my request immediately, understood exactly what I wanted, and explained in simple detailed terms what she must do to effect my request. She worked continuouslu until the task was finished. Best customer service I've ever received at any bank; as it should be at all branches (hint: do NOT waste your time at the E. Lovers Lane location!)

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Mark. -AJ, Wells Fargo HL Social