Wells Fargo Bank N Macdade Blvd, Glenolden

Wells Fargo Bank Reviews

• E

  Ender Gorgulugil
  1

  Only 2 tellers and 15 people in line. Come on wells fargo. Waiting way to long.

  Response from the owner

  Thanks so much for your feedback, Ender. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• T

  Tina Shuter
  2

  Not open inside and you have to wait forever in drive thru, only 1 lane open. Last time I waited over a half hour, I know its old school but when you are doing banking for someone else you want the slips to give them. Older people dont do online banking. Open both lanes please.

  Response from the owner

  Thanks for your feedback on this location, Tina. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Nick, Wells Fargo HL Social

• S

  Sunghoon Choi
  3

  Polite and courteous. But bit slower than other branches.

  Response from the owner

  This is great to see, Sunghoon! Thanks for taking the time to share. -Casey, Wells Fargo HL Social

• C

  CHRISTOPHER DIFALCO
  1

  Absolutely, positively the worst managed bank in the World! The staff is useless, slow & incompataint. Plan on being there at least 30 minutes for a simple drive-thru transaction (and that's if your first in line). It won't be long till their shut down.

• R

  Rachel H
  1

  I was beyond disappointed the staff actually lied to me by saying that there were no fees for an account that the teller was trying to convince me to open and then in the second breath told me that there would be a $7.50 fee for cashing a check as I didn't yet have an account with Wells Fargo. Shady deals and horrible customer service. stay away!!!

• K

  Kevin kjijhu
  1

  I was just racially profiled at this branch after waiting for two hours in the drive thru because the branch is closed it’s my turn so I asked the teller for a specific amount she comes back and says you have to call ahead and request that amount the day before,I say ok, so she said I can get half that amount I say ok cool, so the manager comes up to the screen and says they cannot process request because the check didnt clear but the check cleared two days prior and I have been withdrawing money, and they don’t know the bank on the check , so I called another branch 5 minutes away and they said they never heard of either of these practices and they verified that the check cleared , I would like something to be done about this situation or I will take it further

  Response from the owner

  I appreciate you taking the time to share this, Kevin. I'm disappointed to learn about your unpleasant experience at our drive-up window, and I'd like to forward your concerns to the appropriate team. Please mention your review and Google username in an email to [email protected] (no account numbers). If you can recall more details about your interaction with the team members you mentioned, please include those as well. Thanks so much for your feedback. -Shaun, Wells Fargo HL Social

• Y

  Yunus Lorenzo
  1

  Horrible customer service specially garcia he talk too much to other co works instead of focus on the customer and do the transaction faster and accurent.i was waiting for 10mn before someone even say hi or something to let me know they will be with me shortly

• S

  Suzie Dudo
  2

  So so slow. I know it’s bad now because of the bank lobby being closed but it was horrible before.

  Response from the owner

  I'm sorry you weren't assisted in a timely manner at this location, Suzie. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• J

  Jason He
  1

  Bad service,even don’t tell u ur money is extra when u tell her wrong .

• T

  Thomas Natalini Jr
  5

  Very helpful and nice staff glad I chose to open an account here.

  Response from the owner

  We appreciate your feedback, Tom. Thanks for choosing Wells Fargo. -Nick, Wells Fargo HL Social