Wells Fargo Bank Grapefruit Blvd, Coachella

Wells Fargo Bank Reviews

• J

  Jordi Ramirez
  1

  My wife and I went in for an appointment to open a business checking account. We had to wait one day to get someone to schedule the appointment in the first place. We showed to the scheduled appointment 10 minutes early (apt. was at 11:00am) and we waited for a representative for 25 minutes after 11am. We are used to dealing with professionals and we just couldn't do business with irresponsible unprofessional people. We decided to leave since nobody showed. As we are walling out the receptionist (greeter) says "so you are not going to wait" - like if is our duty to please the workers of this branch. That comment was the cherry on top. I highly advise that you all try Bank of America or Mechanics Bank, avoid this Branch at all cost.

  Response from the owner

  I'm disappointed to learn about the customer service you received at this location, and I hope you'll accept my sincere apology. Please email me at [email protected] with your full name, Google username, phone number, and address (no account numbers). I will make sure your feedback is reviewed by a specialist in our highest office of escalation. Thank you. -Jessica, Wells Fargo HL Social

• N

  Nere Montes
  1

  These people are not helpful at all. My dad had an appointment with them and they asked him for proof of ID. He stepped out to get his ID from the car and they told him they could not see him anymore and he’s have to make an appointment again. The earliest appointment was 3 weeks from now. USELESS!

  Response from the owner

  I'm truly sorry your father didn't receive the customer service you expect of us, and I want to thoroughly review what happened. Please email me at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• R

  Roman islas
  1

  The banker did not want to count $1 in penny's I make daily deposits and never bring change with me. The banker said it is Wells Fargo policy to not count more then $1 in change. It would have been nice to inform the customer Of the policy and still counted the change. I had to get back in line after I recounted the penny's and rolled them for MY personal banker that's crazy. No WOW service at Wells Fargo.

• A

  Ani Mtz
  5

  Before the night ends, I want to take the time to thank Hernan Martinez. Thank you very much for your work ethic, professionalism, empathy, patience and kindness in the dealing with our situation. Thank you for exceeding your job expectation. Sincerely Ms. Martinez

• R

  Rossy Meraz
  1

  The drive through atm sometimes "steals" one bill. A little too frequently. They cause too much trouble. Not worth it. Just choose a different bank that wont steal your money and give you so much hustling to get it back.

• c

  carloslizarraga lopez
  1

  Be careful to deposit money on ther atm alway count very short. If you put 300.00 the machine will count 240 to 260 alway count your money before deposits. This bank always steal money from theirs customers. Is better chase bank that I recommended

• R

  Rosanna C
  1

  Tellers are always slow and they always have to get something wrong in my account.There is always a long line no matter what day and time.I live in Coachella and I drive to La Quinta or Bermuda Dunes to go to their Wells Fargo.

• G

  Gerardo A. Chávez
  5

  I always get the service that I need, in a timely manner. Every worker is attentive, kind, and considerate. I like this Wells Fargo :D

• E

  Eduardo Diaz
  1

  The worst. Lead teller Eduardo Carrasco has no customer skills at all. Worst branch in my area. Looking at The the ratings, I'm not the only one who thinks so.

• w

  wipemuddline
  1

  Appointment! Sounds like more regulation we don’t need. Account closed peace

  Response from the owner

  I'm very sorry to see this, and I'd like to learn more about your experience. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social