Wells Fargo Bank G St, Arcata

Wells Fargo Bank Reviews

• A

  Aaron Wase
  5

  Real people with professional community service more than willing to help in any bank related situation or circumstance ! Bank managers Sheri and Mike have gone out of their way to take the time to help me ! Thanks for being a bank with a smiling face that makes me feel like a valued customer and person !

  Response from the owner

  Hi, Aaron. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• J

  James Tolman-Dahlke
  1

  Wells Fargo stole from me. I opened an account with this location, and when I moved to a different state I was denied access to my account and funds. When I tried to call someone to fix the issue I was mocked and insulted. Do not bank with Wells Fargo, they could do it to you

  Response from the owner

  I'm sorry to see this, James, and I’d like to learn more about your concerns. Please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks. -Nick, Wells Fargo HL Social

• A

  Aaron Wase
  5

  I've been banking at this branch for over 4 years now and have always received incredible customer service ! Today I had a huge problem that was more of a personal banking issue then a local branch issue. The staff went above and beyond to help me. Specifically Rubin Flores, Personal Banker with Wells Fargo not only extremely attentive to my issue but also took the time to solve it. Professionalism at its best !!!

  Response from the owner

  Hello, Aaron. It’s wonderful to see that you’ve had such a positive experience while working with Ruben at this location. I've made sure these kind words are forwarded to the appropriate teams. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• W

  Wodan Poe
  1

  Had an account here and went to reopen it after an experience with online banking... And one of the account managers told me that I was due money because of the incident were they created a bunch of false accounts. Apparently my information was used and I was given a phone number to call for settlement. I then asked if I could simply reopen my account and was told I can no longer bank at Wells Fargo. THEN I get home and call the number given to me by the banker and it was a dead line!!! No account, No settlement, No Stars. Very disappointing as WF was my first bank back in high school and had always done right by me.

  Response from the owner

  I’m disappointed to learn about your visit, and I want to make sure this is thoroughly reviewed by a specialist. Please email me at [email protected] with your full name, Google username, phone number, and address (no account numbers). I apologize for the experience and look forward to discussing it further. -Jessica, Wells Fargo HL Social

• P

  Philip Feraru
  5

  One of the many great banks in Humboldt County.

  Response from the owner

  Thanks for taking the time to share, Philip! Have a great day. -Casey, Wells Fargo HL Social

• J

  Joanne
  5

  Went in to cash a cheque without knowing how to (I'm an international university student) and Amelia couldnt have been kinder to me, explaining what I had to do and making polite conversation as she worked. Professional and efficient. Thank you Amelia!

  Response from the owner

  Thanks for the great feedback, Joanne! I forwarded your kind words to Amelia. -Casey, Wells Fargo HL Social

• l

  lucas crane
  4

  Friendly and a nice open space. I was treated with respect and quickly attended to by a banker. When I went to get cash from their tellers they stayed professional and courteous.

• I

  Israel Villalvazo
  5

  Probably the best experience with a bank ever! Ruben Flores was very helpful and made my visit a breeze

• A

  Anastasia Borissenko
  5

  The staff is very kind and helpful. I was very impressed with Noemi and her excellent customer service.

  Response from the owner

  I appreciate you taking the time to share these kind words with us, Anastasia. It’s wonderful to see that you’ve had such a positive experience with Noemi. Have a nice day. -Shannon, Wells Fargo HL Social

• H

  Herb Mendoza
  5

  Always fast. In and out. Everyone is extremely kind and professional.

  Response from the owner

  I’m happy to hear you feel this way, Herb. Thanks so much for the feedback. -Janet, Wells Fargo HL Social