Wells Fargo Bank W Swamp Rd, Doylestown

Wells Fargo Bank Reviews

• C

  Chamika Hippola
  1

  If I could I would give ZERO stars. Opening a bank account should be done fairly easily and quickly. This branch couldn't even do that with in the same day. We went to the bank on Saturday, they said we need an appointment to open an account. we called again on Monday to get an appointment, we need to wait until Tuesday to do so. A very basic bank function such as "opening an account" should not take three days to so. Adios.... we are going to a different bank.

  Response from the owner

  Thank you for your detailed review. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• G

  Guy Average
  1

  Distracted and reluctant to help customers that come in. I stood in line for a while before someone acknowledged me and the two employees decided to help just after the gentleman from the window walked over to help.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Casey, Wells Fargo HL Social

• P

  Play Gods Unchained
  1

  Blows my mind that I have to wait to be helped when they don't have any customers..

  Response from the owner

  I’d like to know what makes you say this. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I’ll do my best to ensure your concerns are addressed. Please include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• C

  Cindy Bashore
  1

  The drive-throughl at this branch has the worst service I have ever experienced. At least three times I waited over 10 minutes then was told thatadditional identification and a manager’s override was required for my deposit less than $11,000. The employee did not care that I have been doing business at this branch for over three years. I had to wait another 10 minutes while she then handled the other drive-through customer, obtained an override and purportedly manager’s approval for my deposit. The employees are rude, condescending, sarcastic and argumentative, even when there is no argument to be had. One particular individual whoidentified herself only as “Pat” was particularly rude. Suffice it to say, aside from the fraud WF perpetrated upon its customers, this particular branch of Wells Fargo is not an efficient bank for small businesses who need prompt and courteous service.

• S

  Shane Fazen
  5

  Really appreciate the promptness and how thorough both Roberta and Tim were in fixing a mistake that my home branch had made. Excellent experience!

  Response from the owner

  Thank you for taking the time to review this location. I’m glad to read you had such a wonderful experience. I've made sure these kind words are forwarded to the appropriate teams. -Jessica, Wells Fargo HL Social

• A

  Adam Lerner
  5

  Great Bank even better service! They are very easy to work with and take very good care of their customers. Thanks so much for everybody's help there at Wells Fargo.

• T

  Travis Ezin
  5

  I watched fargo by the cohen brothers. It was not a bank movie. The building is like a super hi-tech robot sneezer shine sniff of a friend. I love it too much Im join to DORNEY!

• M

  Mario Martínez
  1

  Worse customer service special with their manager she so rude...

  Response from the owner

  I'm very sorry to see your review, Rene. Please tell me more about your experience in an email to [email protected], and be sure to mention your review and Google username (no account numbers). I look forward to addressing your concerns. -Shannon, Wells Fargo HL Social

• M

  Mineko Raught
  5

  Mobile app specially taking photos for check is much improved!!!

• E

  Eric G
  4

  The people that work here are so nice