Wells Fargo Bank E Main St, Albert Lea

Wells Fargo Bank Reviews

• J

  Joshua Dulas
  1

  One star in too many for these crooks. They wont answer the phone, dont have voicemail...dont have time for anybody. Avoid them like the plague and bank somewhere where they ACTUALLY care about you as the customer, because this is not that place! 11/1/2021 Update: I notice how Wells Fargo attempts to show they care by responding to select negative reviewers....Im sure they wont give me the time of day because I have no accounts with them....Well, im actually a banker myself at a small COMMUNITY BANK (really the oposite of these clowns) and the only times I have the displeasure of dealing with them is when I am required to contact them due to a business request with a mutual customer......Wells Fargo, Please realize: by not responding to me, you hurt your customer too. Do you really want to bank somewhere that doesnt have the time of day for you? I say vote with your wallet, do not do business with them. If we all do it, they can be brought down eventually. This bank honestly doesnt need to exist.

  Response from the owner

  Thank you for taking the time to share this with us, Joshua. This is not the level of customer service we strive for, and I want to make sure your experience is thoroughly reviewed by a specialist. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

• N

  Nadika Lilly
  1

  Branch manager Victoria is probably the most incompetent woman I’ve ever had the displeasure of speaking to. The bank is poorly run and monetary mistakes are apparently all too common here. I just wish someone had told me what I now know today, I am closing my account.

• T

  Tracy Thompson
  4

  I had good experiences here. I was disappointed that they don't open until 6 anymore. However, the staff were very nice and the services were quick.

  Response from the owner

  Thank you for taking the time to share this with us, Tracy. I have forwarded your feedback to the managers at this location. Have a great rest of your day. -Shannon, Wells Fargo HL Social

• S

  SB
  1

  The rudest employees from the tellers to the branch manager. They won’t let you withdraw money in the drive thru they tell you to just go to the atm outside.

• C

  Cameron H
  1

  CHARGE ME 47% INTREST FOR MY CREDIT CARD. TAKES TWO LIFETIMES TO PAY OFF 3 GRAND. **** THIS PLACE. DONT EVEN CONSIDER THIS THEIVING COMPANY AS YOUR BANK. THEY WILL WITH OUT A DOUBT SCREW YOU OVER.

• E

  Eric Killmonger
  1

  Cassey was great! The whole experience terrible. It is not just them. It is the entire Wells Fargo.

• E

  E Sánchez
  5

  I went to the Albert Lea location and had the pleasure of working with the branch manager Joseph, he was very professional and exceeded my expectations ,I really enjoyed the visit.

• b

  bill sombke
  1

  Worst bank ever. Any money you deposit they will try to keep. They are the bank other banks make fun of in commercials. Stay away.

• L

  L.W. Farms
  1

  Moving my $$ to a bank that actually answers phones & handles things locally.

• J

  J Martinez
  1

  very rude need new management please.