Wells Fargo Bank W Main St, Santa Paula

Wells Fargo Bank Reviews

• S

  Sergio E. Cahuantzi Jr.
  5

  The employees working here are friendly professional people. I have been banking here for years and have never had any issues with the branch and it’s employees . Lines do get long at times, but that’s with every bank at certain times of the month. I do recommend they get newer ATMs that give different denominations bills; as a small business owner I sometimes need ones and fives, and I can save time by skipping the line. I also like the fact they are inside a Vons, the ATMs are well lit and in a public area where you can feel safe making deposits or getting cash late at night.

  Response from the owner

  Thanks for taking the time to review this location, Sergio. Feel free to email us at [email protected] if you have any additional feedback. Be sure to mention your Google username, and refrain from sharing account numbers in your response. -Casey, Wells Fargo HL Social

• A

  Andrea Alfaro (Andrea4ea)
  5

  Great bank. Never have problems with them. If I have a dispute they handle it. Always clean employees are knowledgeable and happy. Masks are required and they have hand sanitizer for your use. Wheelchair friendly and clean. Love my bank keep up the good work.

  Response from the owner

  Thank you for your kind words. Have a great day! -Casey, Wells Fargo HL Social

• A

  Adam Garcia
  1

  Want a place that will take you in. Make an account then cancel it for no reason then make your account negative 200 dollars so you call customer service for the next hour trying to figure things out with automated calls and people who really don’t care about your situation. Even got a fake “hello hello I can’t hear you, please call back at blahblahblah “ called again and same thing over again. Meaning that’s his voicemail to not even do his own job and throw it to another person. WONDER WHY YOU GUYS GET SUED EVERY YEAR FOR THINGS LIKE THIS!

  Response from the owner

  I'm sorry to learn about your experience, Adam. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Shannon, Wells Fargo HL Social

• m

  michelle reyes
  1

  They don’t pay attention to who’s in line

  Response from the owner

  Hi, Michelle. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social