Wells Fargo Bank Dr Martin Luther King Dr, Racine

Wells Fargo Bank Reviews

• M

  Mr Amazing x3
  1

  This place has been shut down for months now... and the only bank that's open is far but they are also sometimes closed in an unexpected times and now that they deactivated my card because they sent me another one in the mail which I have not yet received and I have to order a new one which will come in another 6 to 8 business days remind you I have been having this problem since January 6 and now I'm no longer able to use my card because it's deactivated and I wasn't able to use MY MONEY now I can't pay for the things I need to pay because all the banks are closed I have been having this problem since January 6th of this year and have not gotten my issue resolved.. I will definitely be switching over to Chase where my Family has had for the past 5 years and never had any problems that I have been experiencing they know how to run a proper business sorry Wells Fargo but your unprofessionalism has gotten to out of hand. Goodbye I will definitely not be looking back on my decision. Sincerely Jayson Bonet an unhappy customer

  Response from the owner

  I apologize for any inconvenience. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees. Please visit https://www.wellsfargo.com/locator/ for up-to-date branch availability and hours. If you’d like to discuss your concerns further, please feel free to email us at [email protected] (no account numbers). -AJ, Wells Fargo HL Social

• R

  Randy Cornella
  1

  Waited 45 mins in lobby for assistance. Wells Fargo are very fraudulent they charge you over draft fees to transfer your money in between your own accounts weeks later. Wells Fargo says even though I canceled cards merchants can still charge my closed account and accrue more overdraft fees. Never again will I bank or recommend wells Fargo . The only bright spot was Alberto he was very polite and helpful with what he could do.

  Response from the owner

  Hi, Randy. I'm truly sorry your visit turned into such a frustrating experience. To ensure I can thoroughly review what happened, please email [email protected] and be sure to mention your review and Google username (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• S

  Scott Williams
  1

  i called for a notary got there they told me nobody was availible. Wells fargo will no longer get any of my services. i bank with them and they have been horrible!!

  Response from the owner

  Hi, Scott. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• e

  ednajean
  1

  why is the bank temporarily closed again ? i will calling this week to change banks,,well be calling chase bank on monday, about opening a account with them...

  Response from the owner

  I apologize for the inconvenience, and unfortunately I don't have any additional information about when we'll resume normal business hours. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll make sure your concerns are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• R

  Ron Gerardo
  1

  The only thing good about this bank is the ATM.....THAT'S IT!

  Response from the owner

  I’m sorry to see you feel this way, Ron. Please email me at [email protected] with your full name, phone number, mailing address, Google username and some details about your visit (no account numbers). I also ask that you mention your review on a Wells Fargo location. I look forward to addressing your concerns. -AJ, Wells Fargo HL Social

• N

  Nick B
  5

  Absolutely amazing service I recieved a pay card from my job waited 3 weeks to get my first check on there just to find out my card didn't work the scan bar magnet was bad so I drive all over town trying to find someone to help and litterally every bank and I mean every single bank in the area all told me it was to bad there was nothing thwy could do and only thing possible was to open an account and wait 3-4 bussiness days for it to process so then I go here to wells fargo and immediately get tge required help i needed they told me they would do everything they could to get me money the day of so as happy as I was I opened a checking accoint with them . And that same day they cleared 200 dollars cash and the very next morning at time of open they cleared the rest and made it available I was so happy, blessed and satisfied by there service in doing what they did to help me I will forever be a guest of there bank . The second I get the corperate number im calling and leaving the best review I can . ( mind you they cleared it the next day evem with it being a holiday weekend . AMAZING GUEST SERVICE! !!

• h

  heather leinberger
  1

  Horrible bank. ATM's are always broke. I would give no stars. What bank puts holds on cash deposits? Only Wells Fargo...

  Response from the owner

  I apologize for any inconvenience, Heather, and I’d like to ensure your concerns are addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username, and mention you posted a review on a Wells Fargo location. I’ll do my best to assist. -Casey, Wells Fargo HL Social

• F

  Fernando Flores
  5

  I loved thank you for the safety first👍

  Response from the owner

  I’m truly happy to hear that you enjoy visiting this location, Fernando! We appreciate the feedback. -Nick, Wells Fargo HL Social

• A

  Amelia Brewer
  1

  Arrived at 10:22am on a Saturday morning and called the store in the drive up. No answer. Doesn't look like anyone is even working there?

  Response from the owner

  I’m sorry for any frustration, Amelia. I can confirm that the services at this branch are currently limited. To speak with a banker at this location, please schedule an appointment by calling 262-637-4401. To confirm the services or business hours for any of our locations, please visit https://www.wellsfargo.com/locator. If you’d like to discuss any concerns, please feel free to email us at [email protected] (no account numbers). -Nick, Wells Fargo HL Social

• M

  Maribel Ortega
  5

  Thank you for the above and beyond service you provided today. Don't know what we would have done without your help. Thanks gentleman that took the time to help solve our issue. Thanks again, Great job...

  Response from the owner

  It’s wonderful to see that you had such a positive experience with our branch associate, Maribel. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social