Wells Fargo Bank C St, Galt

Wells Fargo Bank Reviews

• A

  Arshpreet Dhaliwal
  1

  One of the worst banks to go to. I scheduled an appointment to see their notary person and I scheduled that appointment a day before. I was there on time, once I was there, sitting and waiting for them to get the notary done for 30 minutes. They told me they can’t do it for me. I do not understand why did they make an appointment for something that they can’t do? Also, then made me sit in the bank for 30 minutes, just to figure out if they can do it or not.While I was there, they were whispering to other people about me pretending like they weren’t talking about me. No respect for other person’s time.

  Response from the owner

  I understand your time is valuable, and I sincerely apologize for the inconvenience. To ensure your feedback is forwarded appropriately, please send an email to [email protected] with some additional details about your visit (no account numbers). Be sure to include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• R

  Rincon
  1

  No help at all. They literally direct you to the app whenever you ask for a simple service

  Response from the owner

  This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• G

  Green Wrek
  1

  Everytime i go to the bank and withdrawl 1k or more all the workers behind the desk feel the need to ask in detail what im doing with my money. Which i absolutely hate. Its none of your buisness. Please quit harrassing customers and asking personal questions and asking for details. I dont need to tell you that im sick and buying things for my illness period. Makes me want to switch banks cause this happens every single time and im tired of it. Horrible customer service.

  Response from the owner

  I'm very sorry to learn about your experience when visiting this branch. I'd like to have this thoroughly reviewed and addressed. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much. -Shaun, Wells Fargo HL Social

• J

  Jennifer Barraza
  1

  Waited over 30 minutes on a personal banker!! She was having a snack and didn't even bother to ask me if I needed help. Mind you I had a loud baby, she said she didn't notice me! While the tellers didn't even bother to tell her I needed assistance. In leaving Wells Fargo. ✌🏼️

• P

  Peter Evers (Oep)
  1

  5 employees all male standing around . 3 female employees working to get the line down I commend the 3 female employees !! All the males should be let go.

  Response from the owner

  Hello, Peter. I'm very sorry about the line at this location, as I know how frustrating a long wait can be. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• j

  john 2nd chanel at j moe Doe
  5

  👍👍Javier Munoz helped me out very professional quick and helpful

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Javier. I've made sure both he and his manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• l

  larry
  5

  Ben banking there for years .great friendly people.

  Response from the owner

  I’m happy to hear you feel this way, Larry. Thanks so much for the feedback. -Janet, Wells Fargo HL Social