Wells Fargo Bank E 14th St, San Leandro

Wells Fargo Bank Reviews

• G

  Gilberto Rodriguez
  1

  Waiting time outside to be able just to talk to a teller is ridiculous waste of time. Wells Fargo is going to lose more clients because of the bad admin, and way to manage accounts. They don’t need to have just five people inside if they are wearing mask. It’s getting really bad. I’ll closed my accounts today!

  Response from the owner

  I'm truly sorry to see your review, Gilberto, and I understand how this would be frustrating. Your concerns are important and we appreciate your feedback. To discuss your visit at this location with a specialist, please share your full name, phone number, and address in an email to [email protected]. Be sure to mention your Google username and review as well (no account numbers). I'll make sure your visit is reviewed by the appropriate team. Thank you. -Nick, Wells Fargo HL Social

• 张

  张慧
  1

  Even though the branches are the same company， if you did the large amount transfer, they would NOT like to help you. Because they need to "protect" their branch cash flow or stock money enough for other customers(not including you). So just go to another branch which ones willing to help you do one more step. This branch just like to have meetings and meetings, then tell you come back next day. And give you another ridiculous reason to reject your transactions. DON NOT waste your time in their "meetings", that means something wrong will be happen.

• S

  Siavash Soleymani
  3

  Very crowded specifically on weekend if you eant to see a banker, you have yo wait in line for more than an hour

• J

  Julio Moreno
  5

  I've been going to this branch for over 15 years and I love the way they always treat me! Very professional and the fastest banking I've ever experienced!

• J

  Josh Richey
  1

  This location is always slow.. been like this for three years.. 11 window only 3 open. Thanks, no thanks for the reply wells fargo... back in the bank today.. slow as usual.

  Response from the owner

  Hi, Josh. I'm truly sorry you continue to experience long wait times at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• K

  Kimberly Guzman
  3

  Parking is confusing. I'm still not sure whether I have to pay to park, or whether it's free for Wells Fargo Customers to park where the designated spots are. We've received two different answers from the employees at the bank. There is rarely any street parking so that's not really an option if you're in a hurry.

• L

  Luis Cruz
  1

  Slow service and its so inconvenient when it comes to parking space

  Response from the owner

  Thanks for your feedback on this location, Luis. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Janet, Wells Fargo HL Social

• D

  Danny Ray Wiegger
  5

  Great bank. Friendly people. Never crowded..

• V

  Vivian Sotelo
  5

  I always have good banking service

  Response from the owner

  I’m happy to hear you feel this way, Vivian. Thanks so much for the feedback. -Janet, Wells Fargo HL Social

• S

  S B
  5

  Very friendly branch, great professional vibe