Wells Fargo Bank E Riggs Rd, Sun Lakes

Wells Fargo Bank Reviews

• W

  Wes Hopkins
  1

  Terrible Place . In line for an hour to speak to the most incompetent of people working there . They would be way better off having robots run the place . 0/10 service quality.

  Response from the owner

  Thanks so much for your feedback, Wes. I truly apologize for the customer service you experienced at this branch and would like to review what happened in detail. Please email me at [email protected] with your full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to trying to help. -AJ, Wells Fargo HL Social

• A

  Angela Davis
  1

  These people are so unorganized. Went through the drive thru to deposit a check for our company and get cash back. Tyler the teller made us jump thru so many hoops. We asked since when do we need to fill out so many forms for such a simple tasks. He said it was fraud if we didn't. So bizarre being that every week we do the same process at other locations and have never went thru so much trouble. Then a girl came behind him and said no thats not right. They need to do this slip. It seems that the whole facility needs to take a class on customer service and further training on how to operate a bank transaction.

  Response from the owner

  I'm disappointed to learn about your experience in the drive-thru at this location, Angela. I'd like to forward your feedback about the employee you mentioned to the appropriate team. To get started, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• S

  Shannon H
  5

  I walked in anticipating another bad experience and they literally turned my day around. I was treated like the investment I am, not some punk kid with a fake check. You’d be surprised how far common decency can go towards making an angry young woman turn into happy patron who will be bringing her business to this branch repeatedly.

• B

  B Mercado
  1

  10 minutes per car at the drive through. Ridiculous

  Response from the owner

  I understand how this would be frustrating, and I want to make sure any concerns you have are addressed. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and address. Be sure to also include your Google username or the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• D

  Debbie Holder
  1

  It shouldn't take 20-30 minutes to get through the drive up teller.

  Response from the owner

  I understand your time is valuable, and I apologize sincerely for the inconvenience. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• F

  F P
  1

  Have to fix the atm got stucked my card was really bad

  Response from the owner

  Hello, Fernando. I apologize for the ATM issues at this branch, as I understand how frustrating that can be. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• B

  Bhupinder Singh
  1

  Customer service is sucks no friendly at all.

  Response from the owner

  This is not the customer experience we strive for, and I hope you'll accept my sincere apology. To ensure I can look into what happened, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to addressing your concerns. -Jessica, Wells Fargo HL Social