Wells Fargo Bank 5th St, Faribault

Wells Fargo Bank Reviews

• b

  brandon kettering
  1

  HORRIBLE customer service. Very understaffed. Waited for over 45 minutes to speak to a banker. I was traveling and needed a temporary debit card because mine was stolen. Ended up leaving and finding a different Wells Fargo. If you have a problem with your money or banking I would highly recommend avoiding this place at all costs.

  Response from the owner

  Thank you for the detailed review of your visit, Brandon. I'm truly sorry you didn't receive the customer service you expect of us, and I want to thoroughly review your experience. Please email me at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• R

  Ryan Knott
  1

  This bank is a joke. Was out of state on business and needed someone to make a deposit at the branch. Hardest thing ever. The teller Sarah was the worst help ever making me find my account number instead of just looking it up. Banked there for almost twenty years and its still like you're a nobody to that bank. Bank at affinity or reliance if you want people who will actually help you and treat you like a normal person instead of a prisoner.

• M

  Marilyn Probst
  1

  I'm tired of making up for money Wells Fargo lost in their corrupt account openings. Live in Faribault, MN. First close one of 2 locations, thereby limiting service and ATM's. Next to make it worse, closed one of two outside ATM's at the remaining location. Waited for 6 cars to get money on a weekend! Ridiculous!

• J

  Jen Murphy
  1

  There are 14 cars in line, since we can’t go in to make a deposit without an appointment, and appear to be 2-3 tellers. 1 transaction has now taken 10 minutes. This is unacceptable, this branch has a very specific group that file in EVERY FRIDAY, this is nothing new. Staff accordingly.

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Casey, Wells Fargo HL Social

• S

  Sowda WTH
  1

  The worst bank I ever seen they are so clever on ripping off your money with their hidden charges and try to convince you used the money a month ago I will not recommend anyone to here

• C

  Cydney
  1

  Worst bank ever. DO NOT BANK HERE. They will steal your money!!!! Closed my account asap.

• J

  Johnny Silverhand
  5

  Very helpful people, haven’t had a issue and been banking with WF for over 6 years

• d

  david blais
  1

  This bank cannot handle simple tasks. Bank else where

  Response from the owner

  I'm sorry you were upset after visiting this branch, David. Could you email me at [email protected] with some details about what happened? Please mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• p

  pat brown
  5

  Always a great experience with this branch! Professional and inviting!

  Response from the owner

  I'm truly glad to read your review, Pat, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

• N

  Noel Velazquez
  1

  Worst bank ever, costumer service sucks.