Wells Fargo Bank W Oak St, Bozeman

Wells Fargo Bank Reviews

• J

  Joel Marshall
  1

  The location on Oak is currently closed until December 6th. No explanations, no apologies. They simply don't care. Take your business to any of the many quality local banks. Trust me, Wells Fargo won't care if you do.

  Response from the owner

  I'm very sorry to learn about your experience when visiting this branch. I'd like to have each of these concerns thoroughly reviewed and addressed. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much. -Shaun, Wells Fargo HL Social

• C

  Collin Wheeler
  5

  Awesome staff and wonderful experience highly recommend this branch and Wells Fargo!!

  Response from the owner

  Thank you for choosing Wells Fargo. We appreciate your business and you for taking the time to share this feedback. -Shaun, Wells Fargo HL Social

• N

  NATAJA Alvarado
  1

  Never been to a wells Fargo till today. Never going to one again unless absolutely necessary. The "required" 2 forms of identification... for a $5.98 check. R u kidding me?!? I had to drive 15 miles to my HOUSE to get my second form of identification. You go to stockman, first National or rocky Mountain bank they only ask for your license. Forrest Davis's attitude was not appropriate when she was told that the "policy" was absurd. That "policy" should be removed and a better one put in so you don't have to have 2 forms of identification for a $6 check.

  Response from the owner

  I understand how frustrating this would be, and I’m very sorry you had that experience. Please email me at [email protected] with your username, full name, phone number, address, and any other details you’d like to include (no account numbers). Be sure to mention you posted a review on a Wells Fargo location so I can forward your concerns appropriately. Thanks so much. -Adam, Wells Fargo HL Social

• K

  Kate Holley
  5

  I have had nothing but pleasant experiences at both this Wells Fargo branch and other branches I've been to. People are always very nice and patient and never try to pressure me into opening other accounts or anything. A+

• S

  Susan Hawn-smith
  1

  Stopped in to make business deposit into my account. Requested ID. Drivers license and a business card?????? Ask that they not enter info into their computer. Said they had to or I couldn't make deposit with them... Left with my money. Request for ID to make deposit into own account is overboard and then asking for a business card is totally insane.

• L

  Lisa Patton
  5

  Staff is always friendly and helpful. John, the Branch Manger was able to help me out with my situation with ease. He was very courteous and helpful and saved me from switching my accounts to another bank. Thank you John!

• N

  Nick Tomasette
  1

  The Smith branch in Bozeman is run and operated by the biggest bunch of MORONS I've ever run into. Been trying to pay off an auto loan for three months and ever time I try to write a check I get a different story. " We don't know what the payoff is" " You need to send in a cashiers check and add several dollar extra" " We don't know the address to send it to!" All MORONS.

• M

  Megan Coburn
  3

  The staff are very friendly, and the location has great parking. However, there are several local banks from which I've gotten much better service and corporate treatment.

• K

  Karena Askeland
  5

  I love this Wells Fargo branch. Everyone there is always so helpful and friendly.

• J

  Jonathan Nelson
  4

  Hard to find until you realize is bit a standalone bank but inside Smith's grocery. Otherwise a good experience.