Wells Fargo Bank E Herndon Ave, Clovis

Wells Fargo Bank Reviews

• G

  Golden Pine RV Park
  2

  It’s a good thing banks don’t need good customer service to stay open! Made an appointment to open 2 additional accounts, waited for 30 minutes to be told that their business account rep wasn’t there. Meanwhile the Assistant Manager sat on her cell phone looking at everyone waiting. The one guy that did acknowledge me, gave me a number to another branch that no one ever answers. Bummer that big banks don’t care anymore.

  Response from the owner

  Thank you for your detailed review. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• R

  Ray Wall
  5

  Everyone who works there is awesome. I've had 5 accounts there for years. Definitely not going anywhere anytime soon. I love the ATM inside. I can take any amount and any denomination out anytime.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Ray. It’s wonderful to see that you’ve had such a positive experience with the branch associates at this location. Thank you for choosing Wells Fargo. -Nick, Wells Fargo HL Social

• D

  DeWitt Senter
  5

  Full-service bank, capable and helpful staff. Highly recommend!

  Response from the owner

  We appreciate your feedback. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• G

  Greg Gray
  2

  Lately they have no tellers and have to many people standing around, today I stood in line without moving for 45 minute before I left. Save yourself the trouble and bank at any other Wells Fargo within a 20 mile radius.

  Response from the owner

  Hi, Greg. I'm truly sorry you continue to experience long wait times at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• N

  Nirvair Virk
  1

  They have a six registeres but they use only 2 everyday i think they save electricity or pay to employees 😱😂👍

  Response from the owner

  Hi there. I'm truly sorry you continue to experience long wait times at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• J

  James Neufeld
  1

  This location is becoming harder to use an a business banking location. The merchant line has been discontinued for some reason. If your a business owner who's time is literally money . Beware.

  Response from the owner

  Thanks so much for your feedback, James. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• B

  Brian Woo
  1

  Long term business holder and cant apply for sba ppp cause wells fargo shut down while b of a continues to help. Unless they reopen i will take all my accounts to another bank

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Casey, Wells Fargo HL Social

• S

  Sue
  1

  Very poor customer service, I went in Today and the lady that helped me was rude and blame me for not calling ahead to make an appointment. I've gone in before and they were able to help me right away. I will be changing banks, they never seem to be able to help me the first time I go in I always have to take multiple trips. The poor customer service was the last straw. Don't go to this bank. Save yourself the time.

• T

  Tom & Lisa DeGraff
  1

  I had an appt for notary services. The lady at the teller window was going to decline my appt because i could not remember the notary public person name. Ugh! Hello! They only habe ONE notary public individual there!! So funny!

• D

  David Sangha
  5

  Great people. Been banking at this branch for years. Employees are very friendly and courteous. Manager is great too and she is always there to help if needed!!