Wells Fargo Bank E Olive Ave, Turlock

Wells Fargo Bank Reviews

• c

  carriercj
  1

  Let me preface the below with stating I have been a WF member since 2007 and have used my debit card extensively for the last 3 years while living in the UK for purchases in UK pounds. Today after calling about depositing a UK refund check, for less than £300.00, I was told I would be able to deposit the check. However, after standing in line awaiting entry, when I was able to see a teller and manager, I was told they couldn’t perform the transaction “at this time”. I’m not sure what that means... is WF able to honour the check ? And if so, when ?

  Response from the owner

  I understand your time is valuable, and I apologize sincerely for the inconvenience. Please email me at [email protected] with your full name, Google username, and the Wells Fargo branch location you posted a review on (no account numbers). I look forward to hearing from you. -Jessica, Wells Fargo HL Social

• S

  Stefanie Downey
  1

  Always such awful customer service. Whenever I go out of town or state I have no issues...buy my local branch is in need of help for sure! I was really hoping with management changes thing's would get better. But unfortunately not. I'm never able to resolve any issues I have at my local bank...so disappointing.

  Response from the owner

  I'm truly sorry you feel this way, Stefanie. I'd appreciate the chance to address your concerns. Please tell me about your experiences in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• J

  Jaime Williams
  3

  Very small parking lot on a rather busy street makes parking a hassle. A couple of bad experiences has left a bad taste in my mouth for this bank but it's been around a long time so it must be doing something right. Once your parked and in the door, plenty of on hand staff to serve you or answer questions so wait time is minimal if anything. Loan officers on site with a warm welcoming atmosphere. Wells Fargo remains the first choice for many people. Not me personally but still can't argue with a long and well documented track record.

• E

  Emily Porter
  1

  My husband (that is black) went into this branch to pull a large amount of money off of one of our credit cards for a down payment on a boat, Wells Fargo is listed as on of the banks that allows you to pull a large amount of cash from the card and I have before in the past, I do also bank with wells fargo. Anyhow they absolutely refused to give my husband the cash! Even called a supervisor just to tell him they can not do it at the time but no other reason why!! He ended up going to another bank where they instantly gave it to him! I almost closed my account! Ridiculous.

  Response from the owner

  I’m truly sorry this was your husband's experience when visiting this branch. Please allow me the chance to have this thoroughly reviewed and addressed. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you sharing this with us and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• E

  Elizabeth Gomez
  1

  The first time I went I had my daughter on me one I was carrying in her carseat the other on my shoulders the guy was so busy flirting with another employee that he couldn't help open the door. Never came to the one in turlock since now today I have no choice but to come to this one and they complicate my visit like if I don't have things going on. Wells Fargo needs to better train this facility I've never had a problem with any other facility but this one.

• A

  Adan L Beltran
  5

  Good customer service down side long lines. Just come in early lines are less and faster...

  Response from the owner

  We appreciate your feedback, Adan. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• A

  Ahmad Saber
  1

  Unfortunately, this is the worst customer service branch. I don't know why keeping employees is bad for the bank. I hope this branch of The Great Wells Fargo Bank is taken care of.

  Response from the owner

  I'm truly sorry you feel this way, Ahmad. I'd appreciate the chance to address your concerns. Please tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• M

  Mr. Hunjan
  1

  I am trying to get an appointment but no one picking up calls .

  Response from the owner

  I'm sorry connecting with this branch over the phone has been difficult. You can visit https://www.wellsfargo.com/locator/ to locate a branch near you and to make an appointment. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Jessica, Wells Fargo HL Social

• M

  Migi87 Cup
  1

  If I could do negative I would it’s funny how you show up an they tell you it’ll be about 15 min then 5 min later someone else walks in an they know someone that works here an they get helped before you now that’s highly good to loose your customers o well

  Response from the owner

  I apologize for the wait and I want to make sure this is reviewed. Please email [email protected] with some additional details (no account numbers). Be sure to mention this review in your email. Thanks in advance. -Liz, Wells Fargo HL Social

• J

  Joe A Delgado
  5

  Great location in downtown Turlock. I use the ATM most of the time. Nice employees. Parking lot is small.