Wells Fargo Bank Montgomery Hwy, Dothan

Wells Fargo Bank Reviews

• a

  ayanna cummings - jones
  5

  I swear this the best Wells Fargo in Dothan big shoutout to David the branch manager and Dyann teller for their help . They security is on point thank y’all so much !!! Mrs Jones ☺️☺️☺️

  Response from the owner

  This is great to see! Thanks so much for taking the time to share. -Casey, Wells Fargo HL Social

• D

  Denise MacColeman
  2

  After 14 years I'll be leaving Wells Fargo. The last 4 months I have tried to get two rolls of quarters from the inside teller for laundry and was told, I can only get one. I must go to another bank. I have no transportation and pay someone to take me to the store and bank once a month. Wells Fargo doesn't care about people.

  Response from the owner

  Thank you for your detailed review, Denise. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• D

  David Cosma
  1

  I had a business account with them. When I was on a trip, I used my card out of state to buy $25 in gas. I had plenty of funds in my savings, but the debit card was attached to my checking (not my savings), which was lower than I realized. Being a newbe with my app -- downloaded just before my business trip -- I hadn't learned how to use it to transfer funds from savings to checking. When I got home I learned that they charged me $35! for the transfer. I spoke with three different people in the bank about my misunderstanding, asking that the fee be dropped. When the bank manager refused, I promptly closed my business account and moved to Avadian, which now handle business accounts. Much happier now.

• N

  N Master
  4

  For a town so small Dothan sure do have a lot of different Wells Fargo banks all less than 5 minutes from each other

  Response from the owner

  Thanks for taking the time to leave a review! Have a great day. -Casey, Wells Fargo HL Social

• K

  KJ MullinZ
  1

  Avoid banking here at all costs. I've experienced horrible customer service, and highly rude representatives at this location. I will be reporting this branch.

• j

  john sellers
  1

  No no no wells Fargo has to be the worst bank hands down.

• F

  Fay Jackson
  5

  Great group of people. I highly recommend this branch

  Response from the owner

  Thank you for taking the time to review this location. I appreciate your kind words about this branch. Have a great day. -Jessica, Wells Fargo HL Social

• S

  Sabrefire09
  1

  They always seen to be short staffed...regardless of how busy they are