Wells Fargo Bank N California St, Socorro

Wells Fargo Bank Reviews

• D

  Dave Hamm
  1

  Made an appointment to open a new account. Showed up and was told that no one wrote down our appointment. Was spoken to like it was my fault. Was told she was to busy to help us. We will be banking elsewhere.

  Response from the owner

  This is not the customer experience we strive for, Dave, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Casey, Wells Fargo HL Social

• M

  Michelle Gonzales
  5

  We love Ana!! She's always so nice and always gets us back on track.. Miss some of the tellers that are no linger there but there are still a couple good ones!!

• H

  Howard Rios
  1

  Everytime I cash a check there's always a hidden fee. I have never had so many complications at one bank. Getting penalized for not using my card enough is wierd.

• C

  Crystal Crys
  1

  They NEVER answer their phone. I will be opening an account somewhere else solely on their customer service. It’s non existent.

  Response from the owner

  Hi, Crystal. I'm sorry connecting with this branch over the phone has been difficult. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• J

  Janice Argabright
  1

  Very rude... has gone down hill

  Response from the owner

  Thanks for your feedback, Janice. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Nick, Wells Fargo HL Social