Wells Fargo Bank Nixon Dr, Moorestown

Wells Fargo Bank Reviews

• V

  Vi Nguyen
  5

  I give the teller that’s name starts with a Y. I’m sorry I didn’t catch the full spelling of your name. I came in today to exchange my daughter’s coin bank. She had quite a bit. I sat at home for 2 days counting and rolling it up to bring to the bank. I finally had the time today to do it. So Y took me. As we were half way done, there were these 2 “Karens” that came in. They waited for about 5-10 min. Unfortunately, the other teller was having some issues and the manager was helping her. They got a little impatient and started acting up. One of them said “who comes in on a pay day to count their coins?!” I turned to them and said “a stay at home mom with no time”. The one had the nerve to tell me that my coins should be counted by the IRS. Really? But the whole point was that my teller was assuring me that I was not holding up anyone that I did nothing wrong. It’s my money, I do whatever and whenever I want. Thank you Y for being an awesome teller/person. You need a raise!

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

• S

  Satnam Singh
  5

  I never have problem in this branch always quick response Chandra Sharma is excellent everyone nice

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Chander. I've made sure both her and her manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• M

  Mike Elb
  1

  very unpleasant experience. Made an appointment for a fraudulent charge on my account that I don’t recognize. They locked my card 4 days before Christmas leaving me with no access to my account. They said they mailed a new one which will take 2-14 days. I attempt to make an appointment same day, no can do. Okay no problem. Make an appointment next day, come in branch, they tell me they have no debit cards. They said they had a whole bunch of them in the morning but they disappeared. The manager was rude and doesn’t deserve her title. By the end of the encounter I was so close to just closing my account altogether. This branch needs some major help. Get rid of that manager ASAP. Terrible for business.

  Response from the owner

  This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• N

  Nia
  5

  The banker whose name starts with J, (can’t remember the full name) was extremely helpful! She was very knowledgeable and answered all my questions with a smile. Everyone at this branch is friendly and I always have a pleasant experience when getting assistance from the tellers as well as bankers. 10/10, would highly recommend coming to this branch!!!

  Response from the owner

  It’s wonderful to see that you’ve had such a positive experience at this location. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• N

  Norman Greenberg
  5

  I called to ask a question. Taylor was so wonderful and pleasant! Not only answered my question, made me feel good! Thank You, Norm Greenberg

  Response from the owner

  I’m truly happy to read about your experience with us, Norm! We appreciate the feedback and I'll be sure to share these kind words with Taylor. -Nick, Wells Fargo HL Social

• N

  Nina Prus
  1

  This is the worst branch ever! I dont know the requirements to be a drive through teller but the standards here are low! They have not deposited my money once which I had to catch, they have refused my ID after years of banking here and they simply don't know their jobs! I would rather go through the ATM then deal with them! Avoid this branch at all costs

• K

  Kalpesh Somaiya
  1

  Terriable..i went to cash a check and lady with the glasses i think indian lady started checking my account transaction just to cash a check. After 5 mins she tells me she cant cash my check because i m not using chrck numbers in order. Even manager supporting this stupid thing. Bunch of racist ppl work in this branch.

• J

  Jerry Gilbert
  5

  Stopped in and the teller was friendly and helpful. Everyone I walked past greated me.

• V

  Victor Young
  5

  Took the time to explane without being sidetracked. Very courteous. I felt I was the only person there.

• J

  JESSICA WOODWARD
  5

  The teller I had was extremely friendly and helpful

  Response from the owner

  Thank you for taking the time to share this feedback. We appreciate you choosing Wells Fargo. -Shaun, Wells Fargo HL Social