Wells Fargo Bank Huyler St, South Hackensack

Wells Fargo Bank Reviews

• F

  Fareesa Syeda
  1

  This place has garbage service, extremely slow and easy going people. I waited half hour in outside area to be called by drive thru teller but not a single person even cared to look at the window. HORRIBLE. I came inside and still same situation. Very slow and careless.

  Response from the owner

  This is not the customer experience we strive for, Fareesa, and I hope you’ll accept my apology for what happened. Please email me at [email protected] with your Google username, full name, phone number, and address (no account numbers). Be sure to mention that you posted a review on a Wells Fargo location as well. I’ll do my best to address your concerns. Thank you. -Casey, Wells Fargo HL Social

• T

  The Shyna
  4

  I must say that of all the year's I've been banking, Wells Fargo takes the best care of me, hands down. However, I find it a bit suspect that they’ll increase my credit card limit but won’t give me a personal loan, even though I have exemplary credit and have been with them for a good while. That rubs me the wrong way so, I’ve given them 4 stars. Should very well be 3 because of that but the fourth star is for the employees - they always nice. I’m coming through this year once again, WF. I’m an excellent customer. Hook a sister up! I’m trying to do some great things, out here! :) (I will edit this post with an update people so, be on the lookout. This review will either take one star up or three stars back, leaving one, like I said, for the employees because they truly are always nice.

  Response from the owner

  We appreciate your feedback. If you have any questions or concerns, please contact us directly at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• V

  V O
  5

  Diogenes Vargas took over an hour helping me to resolve account issues I had with Wells Fargo. I am very thankful for that

  Response from the owner

  Thanks for taking the time to share this with us. I'm very pleased to hear our team members at this branch were able to assist you with your concerns about your account. Have a great rest of your day! -Jessica, Wells Fargo HL Social

• T

  Tevin Burrell
  1

  Just received the worst customer service experience in my years of banking with Wellsfargo. Teller “Sharon” was not polite, did not greet me with a smile, no “thank you for choosing Wellsfargo”. Any questions I asked, she responded to me as if I should already know the answer. In addition, attitude the entire time she was providing service. Overall Horrible Experience !! Makes me not want to return to this location or rather bank with this company anymore. If I receive this poor customer service going forward, I’ll gladly spread the word, close my account and take it to Chase Bank. Hopefully someone acknowledges this issue.

• G

  Guadalupe Meneses
  1

  This bank or should I say the entire Wells Fargo is horrible. Fraud was done on my acct and when called to speak about no one followed up. I then proceed to going in personally which the manager( which is another useless person) couldn’t resolve anything and was promised a call within 7 days , he never called. Now my act is closed I am unable to do any payments and I can not take time off to deal with useless people after the fraud was made and they couldn’t do anything but to tell me that I had to pay when it was proven that I didn’t do the fraud. On top I get a letter stating that I’m fully responsible and they sent the with the fraud check which it clearly states a different name. They’re trash and the manager it’s very very very useless

  Response from the owner

  Hi, Guadalupe. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• R

  Rigoberto Nunez
  1

  I went to deposit cash to my client's account and they refused to accept cash. I could understand if it is thousands of dollars but this was less than 300.00 dollars. Then I asked can they can sale me a cashier check and again said no offering the solution to go to another institution to get a bank check then return to the stupid Fargo bank to deposit the funds. This shouldn't be called a bank.

  Response from the owner

  I'm sorry we were unable to help with your deposit, Rigoberto. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Cory, Wells Fargo HL Social

• E

  E C
  1

  I went to deposit a check with my wife's name on it in to a joint account we have the teller wrote some numbers on the back of the check I asked what was that and she said the check means nothing, she didn't deposit the check because my name wasn't on it, I asked for a manager Yuber J. Calzadilla I asked him to look in to the account he didn't want to look in to my accounts just because, He was talking non sense about the check then I asked him can you help me he said no. I went to another bank deposited the check with no problem since it's a joint account with my wife her name is on the account the check was under her name. I'll never visit that branch again

  Response from the owner

  I'm very sorry you had trouble cashing your check at this location. To ensure I can forward your concerns appropriately, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks for taking the time to share your experience. -Shannon, Wells Fargo HL Social

• X

  XL Supply
  1

  4 customers waiting, 3 cars at drive thugh waiting, 3 mangers! Just one with cust ithers looking, just one person taking care the customers!! Still waiting, very slow services

  Response from the owner

  Thanks for your feedback on this location. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Janet, Wells Fargo HL Social

• J

  JEMMYS HVAC
  5

  Great experience !!! Nice customer service

  Response from the owner

  Hi there. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• S

  Stephanie Nunez
  1

  Worse Wells Fargo ever... ATMs are always out of service the drive thru slow and don’t let me start inside.