Wells Fargo Bank S Main St, Phoenixville

Wells Fargo Bank Reviews

• A

  Andrij Harasewych
  4

  Okay, admittedly, banks are not my favorite place to be. Just seems to be a constant reminder of that money we don't have. ;) However, if I do have to walk into my bank (Wells Fargo) - I do love this one. Set in a historic bank building, with the same safe from decades ago, this branch of WF has a great feel to it. Classic, beautiful. Now, the ATM machine room attached outside the building... is gross. Seriously - get rid of the carpeting, and put in some tile that can be easily cleaned. Several times I've gone in there and it has a distinct smell of human urine. Not sure why or how, as it's not like I've ever seen someone in there doing such things, and there do seem to be security cameras... So yeah, lost a single star for that.

• S

  Samara Messer
  1

  This banks is the worst. Fees, fees, fees and more fees. They don't care about their customers at all. Now my local branch is closed Saturdays and this doesn't work for me. Closing my accounts and finding a new bank.

  Response from the owner

  Thank you for the feedback, Samara. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• B

  Boxy Sama
  1

  They really need too losen up on their CC ovid lockdown, I used bank with pleasure but ever since this lockdown thing I hate these people

  Response from the owner

  Thank you for your detailed review. I'm truly sorry you haven't received the customer service you expect of us, and I want to make sure your feedback is forwarded appropriately. Please email me at [email protected] with your full name, Google username, phone number, and address (no account numbers). I look forward to discussing this further. -Jessica, Wells Fargo HL Social