Washington Trust Bank E Franklin Rd, Nampa

Washington Trust Bank Reviews

• D

  D Cahoon
  5

  Love Washington Trust! I’ve been with the “big” banks. I’ve had accounts at the green credit union. They don’t compare. Washington Trust has ALWAYS taken care of my business and personal accounts with top notch service. I highly recommended them to the people I talk to.

• S

  Shannon Mooney
  1

  What a horrible experience and a horribly difficult bank to process a home loan or refinance. They made numerous mistakes with paperwork including not updating important documents. They didn't even tell us we had to have an additional inspection. They didn't tell us about fees for that inspection. Our refinance fell through today because they forgot to update documents. It's like they don't know what they are doing AT ALL. This has effected my credit score badly. We didn't even know the refinance failed because they opted to stop communicating with me and started sending emails to my husband's email only. Why, why did you do that. It doesn't make any sense!! They have no excuse as to why they changed contact information. What a miserable experience. FYI they contacted us about refinancing, we didn't seek them out... What a mistake

• N

  Nichole Manes
  5

  This is the best bank. The people are great. They are so friendly and helpful. I had a bad week this past week and something went through my account that was not authorize and they took care of it quick. I had the money back in my account before I knew it. Thank Washington trust.

  Response from the owner

  Thank you for taking the time to place a review, Nichole! We're glad to hear our team was able to quickly assist with the situation.

• B

  Brian Low
  5

  Great bank everyone is so friendly that I've talked with. Any deposits checks cashed or any transactions that you mite have go threw super quick I would not bank anywhere else!!

  Response from the owner

  Thank you, Brian! We appreciate you.

• P

  Paula Cortes
  5

  Best bank ive ever banked at. Great customer service. Always get treated like im family.

  Response from the owner

  Thank you for your review, Paula! We are so glad to hear that you have had a good experience working with our team.