Walden Savings Bank Boniface Dr, Pine Bush

Walden Savings Bank Reviews

• G

  George Kreiner
  5

  I DONT share the negative comments that some people have. I've dealt with Walden Savings Bank since 1993 and have always been treated fairly and with friendly tellers. Been through several branch managers and everyone of them have been professional, courteous, kind and willing to go above and beyond to help.

  Response from the owner

  Thank you so much for the kind words. We are thrilled to hear you have continued to experience great customer service in the branch!

• M

  Marcy Cleveland
  5

  Ana Tranchina is truly an asset to the Walden Savings loan department. She has a thorough knowledge about the mortgage industry and can easily explain even the most complex loan products so anyone can understand them. Ana is a consummate professional, quickly returning emails and phone calls. No matter how numerous those inquiries may be, she is always patient and kind in her response. Ana is the reason I will continue to recommend Walden Savings Bank to my real estate clients.

  Response from the owner

  Thank you for taking the time to share your kind words about working with Ana Tranchina. We are happy to pass along your comments to her and her team.

• Y

  Yankeerose9973 H.F.
  4

  For the most part I really like the Pine Bush branch. With the exception of one time, all of my interactions & transactions with the employees of the PB location have been very nice, professional, and smoothe. My major complaint are their hours. I dont care what day it is...Ppl work so many different times now, and don't always have a spare moment to make a crucial deposit by 4 p.m. Banks need to be more accommodating, and have their hours from 7/8 a.m. to 6/7 p.m. At least for drive thru.

  Response from the owner

  Thank you for your kind review for the Pine Bush office. We will be sure to pass along your comments to the team here at Walden Savings Bank related to our current office hours. Thanks again for taking the time to share your feedback.

• M

  Memo Hughes
  1

  I walked here from my hotel for no reason. No comprehension of 'service'. The sign on the side of the building says bank. But I've never walked into a bank that would not accept cash. I walked in with a $10 bill and requested change. I was told that if I didn't have an account I couldn't get change for a $10 because they have to enter it into their system. Just a recap: I walked into the bank with cash and was rejected. Ridiculous!!! The car wash across the street (obviously a more capable financial institution) was able to handle this complex transaction. No account necessary.

• P

  Pamela Pauline
  5

  Everyone that works there is friendly and always greeted like family.

• M

  Marilyn Jasek
  5

  Customer Service is great.. Anyone I have dealt with is extremely nice and very helpful.Couldn't as for anything more.

• L

  Leslie Tompkins
  5

  Very polite and friendly very easy to do business always wanting to help

• C

  Cheryl Grimm
  1

  Nasty young man at through window who basically closed through window fifteen min before it closed he was rude and unprofessional

  Response from the owner

  Thank you for letting us know about your recent visit to Walden Savings Bank. We are disappointed to hear that you did not have a more positive experience with us and would like to get some additional details. We will have a member of the Pine Bush branch management team reach out to you to follow up.

• Z

  Zack D
  1

  this place smells like wet turkey breast