WaFd Bank Us Hwy, Fernley

WaFd Bank Reviews

• D

  Den John
  5

  We opened a new account today with WaFd. From beginning to end the process was terrific. First when we called we spoke with an actual person within a minute or two. The young man, Amao was professional and courteous. He made us an afternoon appointment. We went into the branch, Amao helped us open our new account and the appointment went so smoothly. Now you might think well yes, that’s how it should go. Wrong! We encountered the opposite experience with another financial institution within the same geographical area. Calls put on hold for at least 30 + minutes, misinformation given to me once I finally spoke with a person, went for appointment to open account only to be sent home for more info! I am very grateful to start a banking relationship with WaFd.

  Response from the owner

  Hello Den, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs

• D

  Dan Glass
  5

  I enjoy working with the team at this WaFed branch. Great client service, always happy to help.

  Response from the owner

  Hello Dan, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. - Marisol O.

• A

  Alan Scher
  5

  Excellent staff. Always friendly and courteous.

  Response from the owner

  Hello, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service.