WaFd Bank S Cooper Rd, Gilbert

WaFd Bank Reviews

• k

  kditis D
  5

  This is a big, positive shout out to Theresa, Jared, Emily, Caleb and all the rest of the staff there. I've been in there on just a very occasions and every time, my requests to take care of any issue have been immediately attended to and taken care of. I've never had to wait or set an appointment to be seen - big bank experience and options, but small personal bank attention, the best of both worlds. In fact, my last visit of a few days ago included, not only super prompt, friendly service but also an invitation to some great looking treats/cookies and a drink. Everyone has always been so friendly there. It's just a different, positive, personal experience. I'd recommend them to anyone looking for a friendly, personable, direct attention bank. Kudos to all the staff there!

  Response from the owner

  Hello kditis Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs.

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  Stacey Chuck
  5

  I was looking around for a specific loan product and found Jared at this location. Jared and his entire staff are very well-versed in the products his bank has and clearly very proud of Washington Federal as a bank in general. They never over promised and was always clear on the underwriters expectations. He called weekly with follow-ups so that I knew they were always working on my file until it closed. I highly recommend this location. We will definitely continue to use this bank.

  Response from the owner

  Hello Stacey, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs.

• s

  s moreno
  5

  Theresa, Alisha and Jared are the nicest sweetest bankers ever! I've always received the top of the line customer service and kindness! I've been refering them simce last year to family and friends! Always a pleasure to see their beautiful faces! Thank you!

  Response from the owner

  Hello S Moreno, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Garrett M

• T

  Theodora Arviso
  5

  The people here offer wonderful customer service. I appreciate being greeted as I walk through the door and they are always willing to help. I started with a Washington Federal in Gallup, New Mexico. The people there were amazing, especially Donaldo and Marilyn. When I moved out to Tempe, the Washington Federal locations were few and far from me. But because of the great customer service they continue to provide, I make the commute and continue banking with them.

  Response from the owner

  Hello Theodora Arviso, Thank you for your 5 Star review. We appreciate your business and are happy we were able to assist you with your banking needs. Thank you for being a part of WAFD Bank! Rebeccah M

• R

  Raymond King
  5

  Kalyb Davis was was helpful with everything. Great location. Plenty of parking..

  Response from the owner

  Hello Raymond, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs!-Marshall

• A

  A C
  5

  Elizabeth is the best she is so sweet and always able to help me.

  Response from the owner

  Hello Adam Conrad, Thank you for your 5 Star review. We appreciate your business and are happy we were able to assist you with your banking needs. Thank you for being a part of WAFD Bank!

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  Sabryn Nelson
  5

  I recommend this place to everyone!! The staff is so nice!! They are professional and caring!

  Response from the owner

  Hello Sabry'n, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. - Marisol O.

• S

  Skeeter Capt
  1

  Horrible bank wouldnit recommend to anyone

  Response from the owner

  Hello, We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review