WaFd Bank Main St, Klamath Falls

WaFd Bank Reviews

• S

  Stacy Connor
  1

  I called about an inquiry on my account and the woman that answered the phone was rude and seemed not to care about a charge on my account i was questioning. She was not sympathetic nor acted like she cared what i had to say. When i asked to speak with the manager she put me on hold for 20 minutes. I have banked here for almost 10 years and i have never received so much disrespect.

  Response from the owner

  Hello Shara McGarvey, We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review

• M

  Melissa Blanchard
  3

  I've been a member of this bank for many, many years and at this location for at least 3. I've gone in to the bank, gone through the drive through and called at least several times a month durring which time I have learned the names of everyone working there. They still don't know me even though I have some recognizable trates. I do wish they were open Saturdays.

  Response from the owner

  Hello Melissa, Thank you for the review and for taking the time to share your feedback. Thank you for allowing us to serve your banking needs. - Marisol O.

• M

  M. Gonzalez
  1

  They will no longer let me deposit money into my wife's account (with a deposit slip) unless I'm "Authorized" to do so. LOL!

  Response from the owner

  Hello, We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review.

• D

  Daniel Ode
  4

  I have banked here since we moved here from Wisconsin on 2016. Haven't had any major problems. A few things I don't like, but they aren't a real issue.

  Response from the owner

  Hello Daniel Ode, Thanks so much for the 4-star review, for taking the time to share your feedback and for allowing us to serve your banking needs. -Maria P.

• d

  donald Rowley
  5

  Best of the Klamath falls branches. Great helpful staff.

  Response from the owner

  Hello Donald R., Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service!-Jazmin R.