WaFd Bank N Wenatchee Ave, Wenatchee

WaFd Bank Reviews

• R

  Rick Stucky
  5

  Lisa Lang worked extremely hard at pulling things together for us on our property loan. She definitely went above and beyond. Communication was excellent during the whole process with all of our questions answered with knowledge and in a timely manner. If Lisa did not know the answer, she found the answer for us. We felt valued every step of the way. The rest of the staff we had interactions with at Washington Federal, Wenatchee branch, were all pleasant and eager to help. Thanks so much Lisa and Washington Federal Bank for helping our dreams become a reality working with us to buy our property. We will definitely do business with them again!!!

  Response from the owner

  Hello Rick Stucky, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• H

  Holly Burts
  5

  Had a fantastic experience with our home loan. The loan officer went above and beyond to walk us through the process. We switched our checking account to Wafed shortly after and the employees have always been nice and helpful.

  Response from the owner

  Hello Holly Burts, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• C

  Carolyn Morley
  5

  I love this bank. Every time I go in the tellers are so friendly and ready to help me, I never have a long wait time either. The managers are very knowledgeable and community oriented! Thanks for being great!

  Response from the owner

  Hello Carolyn Morley, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• J

  Julie Schoffen
  5

  We loved our experience with Washington Federal Bank, Amanda Pearcy was very helpful and was a great help with our Heloc loan for our investments! I will go back for loans in the future FOR SURE! Thanks again Amanda you are AWESOME!!

  Response from the owner

  Hello Julie Schoffen, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• D

  DALE WHO
  5

  Lisa Lang & Amanda Percey are both Fantastic. This Branch is friendly and I'm Happy to bank here.

  Response from the owner

  Hello Mr. Who, Thank you for the 5-star review and for taking the time to share your feedback. We are glad that Lisa and Amanda were able to provided you with great customer service. Thank you for allowing us to serve your banking needs!

• R

  Rachael Sullivan
  5

  Washington Federal Bank is my number one bank and they always has excellent customer service! Shout out to Maddi for being super friendly and always having a smile on her face!

  Response from the owner

  Hello Rachael Sullivan, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• D

  Derek Schoffen
  5

  I worked with Amanda to get a personal line of credit and she went out of her way to help me. It was a great experience unlike some other past loans.

  Response from the owner

  Hello Derek Schoffen, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• B

  Bryan Smith
  1

  This bank sucks, they hold your money way to long after you deposit it,they're very unhelpful and uncooperative, will be closing my account and switching banks.

  Response from the owner

  Hello Ms. Gaming, We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review.

• T

  Traci Bartram
  5

  Best customer service in the industry. The assistant manager goes above and beyond. They truly care about their customers.

  Response from the owner

  Hello Tracy Girl, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• a

  ariana hernandez
  5

  I love the Wenatchee location always a great service I love the drive thru with Alejandra she is the best always !

  Response from the owner

  Hello Arlana Hernandez, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J