WaFd Bank N Tatum Blvd, Phoenix

WaFd Bank Reviews

• K

  Kaleb Seymour
  1

  I’ve spent 8 years in management consulting for banks and credit unions and this is Literally the worst lender to deal with. They don’t communicate, meet promised deadlines or have any sense of urgency. I was told 45 days to close MAX. It’s been over 120 days and I can’t get a hard closing date. DO NOT waste your time. You can also find better products and rates with lower fees elsewhere. I don’t like leaving negative reviews but if it saves one person the hassle that I’ve dealt with it’s worth it.

  Response from the owner

  Hello Kaleb, We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review.

• B

  Blair Swan
  1

  Tried to get a mortgage thorough Washington federal and had a very miserable experience. I spent over a month and a half working with this bank only to have them pull a "oh never mind" two weeks before closing after hundreds of dollars and countless hours of mine had been wasted. They will say what you want to hear to get you in the door but after that it's anyone's guess.

  Response from the owner

  Hello Blair Swan, We are so sorry to hear about your client experience with Washington Federal. Will you please contact our Client Care Center at 800-324-9375 to discuss? Thank you- Mike J

• C

  Carl Wellington
  5

  I have had an account for 15 years and have had good service at many of the branches. They have helped me many times get things straightened out and even gave me helpful information to obtain my first credit card ever.

  Response from the owner

  Hello Carl, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. - Marisol O.

• L

  Leslie Gray
  5

  I love this Branch .....and Barbara is amazing! When she is there I can expect being helped with the upmost efficiency and she is such a delight while I complete any transaction. She is professional, happy, and great at her job.

  Response from the owner

  Hello Leslie Gray, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad the employees at the branch have provided you with great customer service. Thank you for allowing us to serve your banking need. -Mike J