WaFd Bank N Main St, Deer Park

WaFd Bank Reviews

• R

  Ron Kellam
  5

  This bank and the tellers are the finest that I have ever encountered. They are always friendly and do their job quickly and efficiently. I don't know where the bad reviews came from, but I suspect it is from the other banks in Deer Park who are jealous of the fine people in this bank. It just goes to show that some people are naturally sour.

  Response from the owner

  Hello Ron, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs

• K

  Kylee Adams
  5

  I love that when you call the branch, a person answers the phone! No automated systems, no waiting for 10+ mins to talk to someone. Staff who are willing to help with your banking needs/concerns however they can.

  Response from the owner

  Hi Kylee, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs!-Marshall B

• D

  Darlene Cristadora
  1

  Go to a different bank. This one is ridiculous. They hold anything over $200. So you can only trickle money in. The ATM rules change to fit the day I guess. I've never had such problems with like this and will be changing banks.

  Response from the owner

  Thanks for the explanation. We will pass it on the local management team for review. - Marisol O

• e

  elkhunter4817
  1

  Need to use the bathroom go down the street to McDonalds. Roll your lose change in coin wrappers like they did in the 60's. No change machine for its customers. Open on Saturday for a few hours. Unheard of. I haven't see the vault. Maybe depositors money is under a mattress in a back room. Deer Park must have lots of bank robbers because all three banks say it's for security reasons no bathrooms. McDonalds is not affraid. Wake up and do some customer service. Will close my account soon and find a REAL CUSTOMER ORIENTED CREDIT UNION OR BANK!!

  Response from the owner

  Hello, Thank you for the explanation. We will pass it along to our management team for review and assistance. We apologize for your client experience and inconvenience.-Jazmin R.

• M

  Margo Gilman
  1

  I don’t understand why I’m making payments on a card that has never been used I’m making payments faithfully for what and why was I charged 103,00 interest. This doesn’t make sense. Help please!

  Response from the owner

  Hello Ms. Gilman, We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review

• R

  Rachel Jacobs
  5

  This bank truly cares about your financial health and all of the staff are super friendly!!!

  Response from the owner

  Hi Rachel, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs!-Marshall B

• R

  R Achurra
  5

  Best bank ever! They do everything they can to help me (within the guidelines of the law). Very friendly staff!

  Response from the owner

  Hello R Achurra, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Maria P.

• E

  Enosh Keller
  1

  Very rude customer service. Also Brian lies about why he could not open a checking account and would not tell me where he got the information he based his decision from.

  Response from the owner

  Hello Enosh Keller, We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review. -Maria P.

• M

  Mike Achurra
  5

  I couldn't be happier with the overall stuff from WaFd, what I didn't expect was the level of service that goes way above and beyond.

  Response from the owner

  Hi Mike, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs!-Marshall B

• J

  James Smith
  5

  Excellent service, knowledgeable staff, outgoing and friendly! Highly recommended for your construction needs.

  Response from the owner

  Hello James Smith, Thank you for your 5 Star review. We appreciate your business and are happy we were able to assist you with your banking needs. Thank you for being a part of WAFD Bank!